New retail POS software certification meets French fiscalisation laws
Latest French certification for our retail epos systems opens up new opportunities for retailers looking to expand internationally (read in French here) It was awarded by INFOCERT, the largest certification authority in Europe. A Consultant at INFORCERT Consultant commended the team; “The certification requirements to meet French fiscalisation law are extremely rigorous and in my experience, only half of companies are successful in their first attempt. However, I could see from the outset that Eurostop’s high quality development methods and detailed supporting documentation would support their application and have contributed to their success.” We have just achieved certification for our retail POS software, e-pos touch, to comply with French fiscalisation laws. This is an exciting new development for us and opens up new opportunities for our customers. With this certification it means that retailers can trade in France knowing that their retail epos systems comply with French fiscal law. It is a great feature for our customers who are looking to expand their market footprint, not only operating through multi-channels, but also internationally. French fiscalisation – the why and how Since the new fiscal law was enforced in France in January 2018, all retailers are required to use certified, compliant software, to prevent any fraud by data changing and software modification. POS software companies that retailers choose have to meet strict criteria to show that their retail POS software is compliant with the law and meets the NF525 certification. Using the certified secure accounting software or POS systems, data has to be submitted to the Tax Authority (French Loi de finances) upon request in a simple readable format. In addition, all financial and system related transactions have to be recorded and saved in real time and digitally signed, including sales and refunds. High quality development To comply with these fiscal requirements, we have integrated our EPOS software with EFSTA (a leading fiscal software developer) middleware solution “Electronic Fiscal Registers” (EFR). This means that retailers using Eurostop software will be able to show the tax authorities that they comply and have a ‘Certificate of Conformity’ administered by their software provider. With this integration the transaction process is fast and secure and satisfies the criteria required. Meeting the criteria for certification required high quality development and detailed documentation to be submitted, and it is a testament to our development and projects team’s commitment and thorough working practices that we successfully achieved accreditation. For more information request a call back, or contact us at [email protected] or +44 (0) 208 991 2700
Christmas Season Guide to Retail EPOS Systems: How to Propel Your Business
During the festive season, retailers experience increased in-store traffic and online purchases, making streamlining the transaction process essential. That’s why many invest in a cutting-edge retail EPOS system with software designed specifically for their business. The team at Eurostop wants you to know there are a host of benefits to having the right EPOS solutions during the Christmas season, so they’ve shared some insight below. Here you’ll find some tips for increasing sales and why having the right EPOS software this Christmas is key! Set Up Christmas Season Loyalty Programs Using a retail EPOS system can make it a breeze to set up Christmas loyalty programs and offer special discounts during the festive season. You can use the customer information you’ve collected to tailor rewards specifically to their likes and purchase history, as well as offer one-time deals like Christmas season discounts and buy-one-get-one-free deals. Have Your Top Sales Staff Working During Peak Hours EPOS systems also offer employee management solutions, making it easy for you to schedule your top salespeople during the busiest hours. Additionally, EPOS software can enable mobile staff to perform transactions on the retail floor, as well as issue refunds and perform other services. If you’re not sure who your best salespeople are, your system can break it down for you with the employee sales data it’s collected in the months leading up to the festive season. Prepare for UK’s 4 Busiest Days There are some big shopping days in the UK. This year, the top four are predicted to be Dec. 7, the first Saturday in December; Dec. 14 (second-to-last Saturday in December); and the 21st of December, also known as Super Saturday (the last Saturday before Christmas). The day after Boxing Day, Dec. 27, will also be one of this year’s busiest shopping days. Create a Sense of Urgency One way to attract more customers is by making them worried they’re missing out on something. You can create a sense of urgency by offering express delivery to select customers or increased discounts to the first 50 who walk through the door on busy shopping days. Email Marketing Another great way to boost sales during the festive season is by doing a little email marketing. Sending out personalized messages to repeat customers offering deals or enticements can do wonders for bringing them back into the store during the Christmas season. It’s also a good way to share some of the exclusive Xmas inventory you have in stock. Eurostop can help make it a great retail festive season! To find out more about our inventory control and total retail POS solutions, contact Eurostop today online or by calling +44 (0)20 8991 2700.
How Retail POS Systems Help Manage Festive Season Traffic
The festive season is one of the busiest times of the year for retailers, which means increased orders and in-store traffic. With a large influx of foot traffic and increased sales online, it can become difficult to keep track of orders without a reliable retail POS system. As one of the leading POS software and hardware providers in the industry, Eurostop has helped many clients manage festive season traffic and generate big returns. Here are some of the leading benefits of having a POS system during the festive season. Increased Efficiency One of the biggest benefits of using retail POS software during the festive period is that it can be much more efficient than ringing up sales the old-fashioned way. If your store has increased traffic, using reliable POS software will help you handle that heavy influx of customers, enabling you to serve more people. You’ll also be able to process payments anywhere, which means more solutions for making mobile sales and more transactions on the retail floor. Improved Customer Service Another added benefit to POS systems is that they can help you provide customers the very best service possible. This is especially important during the festive season, when people are expecting a bit of cheer and great service no matter how busy your store might be. You’ll be able to reduce lines and minimize the chance that customers are going to go elsewhere due to extended wait periods. You’ll also have customer loyalty information to hand, for that personalized service and be able to provide them with a digital receipt for each purchase. Offer Special Deals & Discounts Many businesses offer exclusive deals and discounts to drum up customers during the festive season. Having the right POS system makes it easy to set up promotions for scannable items, ensuring that the promotion/discount is applied when staff ring up sales. This makes it easy to offer gift cards, buy-one-get-one free deals, and other enticements, all while ensuring transactions are processed as quickly as possible. Added Marketing Opportunities Providing staff the ability to go out on the floor of your store and help customers rather than stay behind a register can be beneficial. With a POS system that’s compatible with tablets, for example, they can help answer pricing questions and ring up customers right then and there. Additionally, having facing displays and interactive screens can also provide added marketing opportunities. Let Eurostop help you handle the festive season rush! If you want to provide your customers with the very best customer service this festive season, as well as give your staff all the tools they need to streamline the transaction process, Eurostop would love to hear from you. Contact us online today for more stock control solutions and EPOS info or call +44 (0)20 8991 2700.
How to Choose the Right Retail EPOS System for Your Needs
Running a retail shop isn’t always a walk in the park: there are inventory and ordering to keep track of, in addition to managing employees and ensuring that your customers receive the very best service. That’s why many retailers try and take a bit of the work off their hands by investing in a reliable retail EPOS system, like the ones available from Eurostop. Switching over to retail EPOS software can help streamline processes and keep better track of your inventory. If you’re considering installing an EPOS system, here are some tips to ensure that you choose the very best one for your needs. Know What’s More Important: Features, Cost, & Transaction Execution Choosing by Features For some, the final choice might come down to features; others, the overall cost of the system. When choosing your retail EPOS system by features, it’s important to know which ones you’ll need. Some of the mandatory features included in any retail EPOS software package will be inventory management and reporting, credit and debit card processing, delivery tracking, inventory breakdown by size and color (for shoe and fashion retailers), and customer and employee management solutions. For some retailers, separating your EPOS system from your stock control software may be the best way to keep track of your inventory and oversee all your sales processes. Choosing by Cost Cost may be an important factor when it comes to selecting an EPOS system. However, we recommend that you consider whether your selected retail system is going to support your future plans. Will it enable you to scale up your EPOS estate as you grow? Does it have the correct support service plans to enable you to operate efficiently now? Having an idea of how the overall installation and implementation costs are determined both over the short and long term will help you get the most out of your investment. Transaction Execution Another important consideration to make is how you want transactions to be executed with your new EPOS software. Nowadays, most EPOS systems will be equipped with a barcode reader to scan the item/s a customer is purchasing. Some systems may also employ a touchscreen in addition to a scanner. These accessories will impact how your staff process transactions so select the ones most efficient for your retail needs. Let us be your premier retail EPOS systems provider! Do you want to streamline your retail processes, keep better track of orders, and track purchases? The cutting-edge retail EPOS software and hardware available from Eurostop makes it easy. In addition to our EPOS solutions, we also offer inventory control services, eCommerce integration services, and more. Contact us online today or call +44 (0)20 8991 2700 to learn more.
New Year, New Retail EPOS! A Checklist for Businesses
Is your business gearing up to ring in the New Year? One of the best ways to hit the ground running is by ensuring your point-of-sales processes are up to date. That’s why investing in a retail POS system can make a great gift for you and your employees. Eurostop wants to help make it easy to choose your new system, so we’ve collected some important information for you below! Assess Your Current Retail EPOS System’s Performance Before diving in and starting to shop for new retail POS systems and software, it’s important to assess the performance of your current setup. As you’re reviewing your business’ year-end data, determine whether your staff had trouble meeting their goals or targets. It’s also important to assess if there were any unexpected loss of sales due to POS mishaps like product inventory confusion. Once you’ve assessed your retail POS system’s performance for the past year, think about what needs to change and what type of solutions you want in your new EPOS system. Some of the most important things to consider are included in the following checklist: Make a note of all the hardware your new system will require Create a working budget for the setup and installation of your new system Define your company’s needs and how they might change in the year ahead Compare new EPOS systems Hire an expert to install your new POS system Let Eurostop help streamline your payment processes with our innovative technology! If you’re ready to move ahead and start shopping for new retail POS systems, Eurostop’s retail solutions offer a host of options. Our e-pos touch systems do much more than simply process transactions, they also enable you to collect customer loyalty information, perform upsells, and create advanced promotions. The live EPOS software from Eurostop ensures that all of your stock information is monitored and updated accordingly at every till point, and in every one of your retail locations. Our EPOS estate manager synchronises Eurostop’s stock control and merchandise management software with your EPOS estate, enabling you to provide a consistent customer experience across all channels. With it, you’ll be able to synchronize stock, security, CRM solutions, promotions, prompts, and even currencies. Additional features include: Omni-channel fulfillment Direct deliveries Inventory management International pricing Customer management Sales reporting and analytics Founded in 1980, the team from Eurostop has 30 years of experience providing global retail and EPOS solutions to a variety of clients. Over the years, we’ve become one of the industry’s leaders, providing quality retail POS systems to those in the fashion, footwear, jewelry, and general merchandise sectors. For more information about our innovative solutions, contact us online today or call +44 (0) 208 991 2700.
5 Ways Your Retail EPOS System can Boost Festive Season Sales
Running a retail establishment during Christmas and the festive months can certainly be a tough job without having to worry about your point-of-sale processes as well. That’s why many choose to invest in an affordable, reliable retail EPOS system to help them keep track of sales, customers, staff, and more. However, you might not be fully aware of what you’re missing, so Eurostop has collected some insightful information for you here! Create a More Intimate Customer Experience An affordable EPOS system can help you create a more intimate and positive customer experience by streamlining the payment process. Your system will be able to retain customer purchase information, payment details, and loyalty information all at the very touch of your fingertips. Attract New Customers with Loyalty Programs One of the best ways to draw new clients to your business during the festive season is by giving them an opportunity they can’t miss. With the right retail EPOS system, you can create enticing loyalty programs to drum up business during the Christmas season. The right software will make it easy to offer discounts, create special promotions, and launch successful festive season campaigns. Monitor Best-Selling Products During the festive season, it’s important to know which items are selling like hotcakes, so you can display them accordingly on the retail floor. You can run detailed reports to determine which products are selling best and when. This information will help you sell as much as possible and give you ideas to make those lesser-selling items more attractive. Streamline the Payment Process Gone are the days of the paper pad, calculator, and old-fashioned cash register, at least for most businesses. Having an outdated payment system, especially during the holidays, can make you lose business. But an affordable EPOS system will help streamline the payment process, enabling customers to pay in their manner of choice in a matter of seconds. With shorter lines, customers are less likely to go elsewhere to avoid a wait. Staff Scheduling Want your best salespeople on the floor this festive season? A retail EPOS system can help you identify the best members of your sales staff based on in-depth data. You can then make certain they’re working during peak hours, helping customers on the floor and raking in festive season sales! Let us help streamline your retail payment process! If you want to cut back on waste, monitor inventory and boost sales this holiday season, investing in one of our affordable EPOS systems is a great way to start. Learn more about our retail solutions by contacting Eurostop online today or calling +44 (0) 208 991 2700.
The latest trends and technology for retail EPOS systems
Today’s retail technology is defining the way that brands are interacting with customers. Providing excellent service and having the right stock are still the absolute essentials when it comes to successful retailing, however, forward thinking retailers are capturing market share with new technology that include specific EPOS features to enhance the customer experience. Clever adoption of the latest POS systems is levelling the playing field for smaller, independent retailers, enabling them to challenge the bigger players. With new EPOS features now available, the new POS systems can act as a central point for all aspects of a retailer’s business – from stock management, fulfilment, e-commerce and financial reports and customer marketing. We’ve identified four key trends in retail POS technology that can help you to compete in a fast moving market; 1. Customer experience While online shopping continues to grow, customers are still visiting stores to see and feel goods. The instore experience is becoming increasingly important. Faster checkout times, a choice of payment options and easily accessible product information are all key to a successful visit. The best EPOS features integration with your stock and warehouse systems, so that your staff can provide advice on availability across your entire store estate, and enables you to transfer items for customer collection or delivery. As well as processing transactions, they can also provide email receipts, making it easier for the customer, reducing paper and streamlining the sale. 2. Faster payment Today’s shopper is often cash rich, but time poor and won’t stand in long queues waiting to pay. Providing contactless payment, including smartphone payment options like Apple Pay and Google Pay is a faster, more convenient way to let customers pay. Investing in the latest systems that include EPOS features to accommodate these new payment methods ensures your customers never abandon their basket. 3. Collecting customer data Research by Accenture has shown that 83% of shoppers are willing to provide their information in exchange for a personalised experience. Smart retailers are taking advantage of this trend by collecting data from their customers, and using the latest POS systems makes it easy for your customers to do so. By collecting and analysing customer purchases you can gain insights on what they may buy in future, and create personalised promotions and discounts to entice them instore or to buy online. The latest EPOS also provide additional reporting features that present sales data in easy to understand formats so that you can make more effective business decisions. You can see at a glance which lines are selling well, according to colour, size or if you have multiple outlets – by location. 4. Going Mobile New mobile POS and tablets can provide smart ways for customers to pay and reduce queues at the till point. They make it easier for your staff to assist customers on the shop floor, to answer any stock queries or provide style advice. Mobile solutions are also a key technology trend, as new apps are enhancing the shopping experience. Apps like Eurostop’s MyShoppr™ are available and run on any smartphone device, enabling the shopper to check stock instantly on the shop floor, research products and product lines. Getting the balance right instore is tricky. While some customers like to be left to browse alone, others like a true personalised service to help them choose the right product. The great thing about the latest EPOS tech is that by using some of the latest features available, you can enhance your instore service to keep your customers coming back, however they like to shop. Technology vector created by macrovector – www.freepik.com
What EPOS features are needed for Fashion Retailers?
What to look for in a fashion EPOS Despite accounts in the media of the big retailers struggling – Debenhams and M & S to name but a few – statistics show that the fashion market has been growing steadily over the past few years. In fact, 2019 has seen particular growth according to the National Office of Statistics . The annual expenditure on clothing, based on sales volume, has seen a gradual increase. All of this makes good reading for fashion retailers. However, in such a competitive market, to be successful you need to keep abreast of changes in shopper tastes and habits to ensure you stay on your customer’s shopping list. Fashion is a personal thing – everyone’s tastes differ, which is why the successful retailer will be the one that can provide great service, trend and product advice instore – as well as keep up with the latest trends online. The rise of tech and online shopping has clearly made a big impact on the bottom line, but importantly for bricks and mortar shops the systems instore provide the foundations for success. Today fashion EPOS systems do much more than simply process sales. The best fashion EPOS can provide many other features including; inventory and employee management, a customer management and membership system, stock transfers, sales reporting and more. By integrating with your CRM system, accounting package, warehousing, sales data and ecommerce, it gives retailers a finger on the pulse of their business. We’ve identified three key areas to look out for in a fashion EPOS system to help you manage your stock, staff and keep customers coming back for more: 1. Choose a POS till system that’s easy to use Customers with an interest in fashion enjoy the shopping experience, as well as shopping online to get the latest look. A fashion EPOS system with a clear visual display makes it quick for staff to learn, easy to use and improves your customer experience. Being able to search for stock, manage discounts and promotions and take customer details for loyalty schemes streamlines your customer service. With additional barcode scanning, chip and PIN and contactless pay, payment is quick and easy to process. Being able to provide email receipts or gift receipts at till point also reduces administration and enhances your customer experience. New tablet POS systems also provide the flexibility of being able to serve customers away from the till, to look up products, process sales and reduce queues at busy times. 2. How easily does it integrate with your other business systems? Integrating your fashion EPOS with central stock management, warehousing and business intelligence gives a complete overview of the business. Having insights of your stock across your entire retail estate and warehouse enables you to quickly fulfil requests in different stores, or meet online demand. With complete visibility of clothing ranges, you can ensure that slow moving items are promoted or discounted, while hot sellers can be quickly replenished in stores to maximise profits. 3. Reports to keep you in control It’s worth investing in a fashion EPOS system that generates reports that enable you to drill down into sales and returns, easily and quickly, to see trends. Fashion is fast moving, which means it is essential to keep abreast of changes and respond quickly to customer tastes and demands. Being able to keep track of best -selling lines, colours and sizes means that you can reorder stock to meet customer demand, so they need never be disappointed. There is no doubt that technology plays an important part in successful retailing. The right POS system can not only help to deliver the best instore experience, it can also support your omnichannel business, opening your shopfront to the world.
Three ways to improve your Customer Experience with Retail POS Systems
Savvy retailers, both large chains and smaller independents, will know that you can’t just rely on sales spikes (like Christmas or Black Friday) and discounting offers to keep a business profitable. Customer loyalty is an important part of the retailer’s armoury, which means not only providing the right products at the right price, but giving that extra customer service that makes them come back. Customer experience is a hot topic at the moment, as retailers introduce cookery demonstrations or design workshops, even sports events screenings, to entice customers in. Furthermore, ensuring that their actual shopping experience is up to par is all part of enhancing their relationship with your brand. Here are a few straightforward ways that you can improve your customer experience; 1. Save time at the till The latest retail epos systems make it easy for staff to manage promotions, so that you can process transactions quickly and smoothly at the till – and enhance your customer’s experience with no waiting in long queues. With your multi-buy offers, or extra discounts set up on the system, a quick touch on the display is all it takes to calculate the price and process the transaction – and it’s fast and seamless for the customer. It’s a fact that no matter how many extra staff you have – or how good your team – there will always be times when there are a rush of customers. Investing in a mobile or tablet retail pos gives extra flexibility – from looking up stock when serving on the shop floor, to processing sales to reduce queues at the till. In addition, offering contactless enables faster, easier and secure payment, which means shorter queues and more choice for customers wishing to pay by card, phone or even their smartwatch with Apple Pay. 2. Offer multi-channel shopping The case for multi-channel shopping is compelling. A study by McKinsey and the Harvard Business Review , reported that a retailer’s omnichannel customers are more valuable on multiple counts, spending an average of 4% more on every shopping occasion in the store and 10% more online than single-channel customers. Even more compelling, conducting prior online research on the retailer’s own site or sites of other retailers led to 13% greater in-store spending among omnichannel shoppers. There’s no doubt that multichannel selling can help you increase your bottom line. Connected retail epos systems ensure that your customers can switch between channels effortlessly. From searching online for a particular item, selecting colour and size and then choosing whether to buy online, instore or collect in store. With connected stock control software you can fulfil orders direct to the customer from your warehouse, or despatch to a store from another outlet. You can view your stock inventory across your estate, ensuring that your customer is never disappointed. 3. Embrace the Mobile App Convenience is key for consumers. Customers don’t think about in store, or online, but simply how can I get what I want, when I want, and in the most convenient way possible for them. Providing a true omni channel customer experience means you never miss a potential sale, online or in store. Eurostop’s MyShoppr® gives your customers the right information at their fingertips. From self stock checks instantly on the shop floor, researching products, to opting for delivery later at home, MyShoppr™ acts as your customers’ personal in store assistant and makes it easier for your customers to make a buying decision. Following these three steps will help boost your sales – online and instore – and keep your customers coming back. Now is the time to review whether your retail pos systems are up to the challenge to give you and your customers what they want. Extract from ‘A Study of 46,000 Shoppers Shows That Omnichannel Retailing Works’, from McKinsey and the Harvard Business Review
All You Need to Know About Retail EPOS Software
If you own a retail business, then one of the best ways to get a handle on staff, customers, and inventory is to invest in retail EPOS software. However, before doing so, it can be helpful to learn a bit more about the different applications it’s used for and the solutions it offers. That’s why the team from Eurostop has collected some insightful facts for you below. What’s to Know Before Investing in Retail EPOS Software? Here, you’ll learn all you need to know about retail EPOS systems, so read on! What Are EPOS Terminals & Peripherals? Electronic-point-of-sale (EPOS) terminals are what retailers use to process transactions and track sales. The hardware and software often involves a touch screen terminal and EPOS peripherals such as receipt printers, barcode scanners, cash drawers, chip and pin readers, and more. Why Are EPOS Systems so Important? If you’ve been getting by with a manual system for years, it might not seem like switching to EPOS software is that important. However, you might not be aware of some of the benefits you’re missing. It can increase your overall productivity by centralizing data, providing communication management solutions, more efficient store replenishment, revealing business insights through reporting and streamlining the retail checkout process. Additionally, EPOS software helps reduce costs by allowing you to make the most of your inventory by managing stock effectively and having it in the correct place to meet demand. Important Considerations to Make Before investing in a retail EPOS system, there are a few important considerations to make, such as: Taking the Growth of Your Business into Account: Do you plan on expanding your retail business in the coming years? If so, then choosing a retail EPOS provider that can grow with you is essential. Make sure that the system you choose can be easily integrated with all your existing software, scaled up if necessary, and will be compliant in the relevant geographical locations that you operate in.. Choosing a System Specialized for Your Industry: When it comes to Retail EPOS Software and systems selecting a system designed for your industry is essential to ensure that you can get the most out of it. For example, for retailers in the fashion or footwear industry, implementing an EPOS system that can organize products at the color and size level and provide reporting along those lines is key. Eurostop can streamline your processes with advanced Retail EPOS Software! If the benefits above have convinced you to take that next step, the team from Eurostop would love to hear from you. To learn more about our innovative Retail EPOS Software and systems, contact us online today or call +44 (0) 208 991 2700.