Of course, e-pos touch allows you to process sales and refunds, but customers are demanding an ever more sophisticated experience in store, so why stop there? Provide your sales staff with a tool that will allow them to check live product information and stock inventory from anywhere across the company. Collect customer loyalty information, upsell or use advanced promotions. The live EPOS means that no matter what the size of your EPOS estate, accurate stock information from across the business is available at every till point, in every store.
Enhance your in-store experience with our retail EPOS software
Add a new dimension to the in-store experience with a full colour multimedia rear display. Immerse customers in the store experience and engage with promotions or upselling opportunities; all controlled from Head Office. The customer facing screen will also empower sales staff to be able to communicate directly with international customers using ‘multi culture assist’…. even if you are mid transaction.
Your EPOS estate in the palm of your hand
Control and monitor your global business at the touch of a button.
Each of your bricks and mortar stores are part of the global business. In an omni-channel retail world, you want a quick and easy way to make business decisions that can be propagated to your stores as quickly as possible. Our EPOS estate manager synchronises with Eurostop’s stock control & merchandise management software, as well as ERP systems (SAP) with part or all of your EPOS estate, so that you can provide a consistent customer experience across your stores and channels. This includes instant synchronisation of changes to stock, promotions, CRM, security, prompts and currencies.
Grow your business and cross borders
Eurostop’s EPOS is currently in use in nearly 30 countries worldwide, from small independents to large Tier 1 retailers with over 12,000 stores – e-pos touch is a proven solution which is scalable and multilingual.
As a solution which is used across continents (UK, Europe, USA, Asia), our features also include fiscal printing for different countries. Take advantage of our experience in international trading and local tax laws and speak to us about expanding your business.
Image is everything
Well, it’s important and part of your identity. All customer facing touch points should be consistent and so your main selling point in store should reinforce your brand aesthetics. Customise your EPOS interface to reflect your brand image.
- Sales Reporting & Analytics: Sales reporting and analytics functionality allows you to capture and analyse your stores’ sales performance.
- Customer Management: Customer management capabilities enable retailers to proactively increase the quantity of high-quality customers.
- International Pricing: Trade internationally with multi-currency, fiscal printing and multi-language options
- Inventory Management: Managing the quantity of on-site inventory plays a vital role in the success of your store.
- Direct Deliveries: Stores can book in and update stock against purchase orders.
- Omni-channel Fulfilment: Notifies and allows store staff to process and track multi-channel orders from shipping stores.
FAQs About Our Retail EPOS Software
- Why Does My Business Need an EPOS System?
An EPOS (Electronic Point of Sale) system is essential for modernising your business operations. It saves time, minimises errors during payment processes, and replaces outdated cash registers with an efficient, user-friendly solution. Beyond just payments, it offers comprehensive management of inventory, customer data, sales transactions, and reporting. This automation boosts productivity, reduces manual workload, and ensures more accurate business insights. In a multi-channel retail arena, accurate inventory levels are also key to fulfilling web orders from stores.
- How Much Does an EPOS System Cost?
The cost of an EPOS system can vary based on the features you require and the size of your business. We offer a range of pricing plans to accommodate different budgets, ensuring affordability without compromising on quality. In many cases, we can also integrate our software with your existing hardware to keep costs low. Available options include standard EPOS systems, Windows tablets, Sunmi device MPOS, and refurbished EPOS units, offering you the flexibility to match your business needs.
- Can I Pay for the EPOS System in Instalments?
Yes, we understand that businesses have different financial needs, so we offer flexible payment options. You can choose between making an upfront payment or opting for monthly instalments, allowing you to spread the cost over time while still benefiting from the full features of the EPOS system.
- Is Training Provided for the EPOS System?
Absolutely. While the Eurostop EPOS system is designed to be intuitive and user-friendly, we provide full training to ensure your team can use it effectively. For larger businesses, we also offer a “train the trainer” method, where key team members receive in-depth training to pass on knowledge to others, which can help reduce costs in the long term. In addition, our helpdesk is available 364 days a year, including bank holidays, to provide ongoing support when needed.
- I’m Not Tech-Savvy, Can I Still Use the System?
Yes, the Eurostop EPOS system is specifically designed to be intuitive, making it easy to use even for individuals with little to no experience with computerised systems. With easy access to our dedicated helpdesk, you’ll always have expert assistance available to help you navigate any challenges.
- Is the EPOS System Suitable for Small Businesses?
Our EPOS system is highly adaptable and can be customised to suit businesses of all sizes, from small startups to large retail chains. For smaller businesses, unnecessary features can be hidden or removed (and re-nabled at a later date, if required) to keep the interface simple and focused on your specific needs, allowing you to operate efficiently without being overwhelmed by extra functions.
- Can the EPOS System Integrate with My Website?
Yes, our EPOS system integrates seamlessly with popular e-commerce platforms like Shopify, Magento, WooCommerce, Visualsoft, and others. This integration ensures that sales, stock levels, and customer data are updated in near real-time, helping you avoid overselling products and providing a smooth omnichannel experience for your customers. Whether you’re operating in-store or online, your business will run seamlessly across both channels.
- What’s the Difference Between Server-Based & Cloud-Based EPOS Systems?
Server-based EPOS systems store data locally on a server within your business premises, while cloud-based EPOS systems store data securely in the cloud. Cloud-based solutions provide greater flexibility, scalability, and accessibility, allowing you to access your data from anywhere with an internet connection. For businesses without in-house IT expertise, cloud-based systems are often the better option as they offer more robust security and require less maintenance.
- Do You Offer Customer Support?
Yes, we provide a UK-based, in-house support team that operates during all regular retail trading hours. Unlike other providers, we do not rely on third-party support, ensuring that our customers receive direct assistance from trained professionals familiar with our system. Additionally, support can be arranged for bank holidays and other out-of-hour periods if necessary.
- How Can I Order an EPOS System?
Ordering an EPOS system is simple. You can reach out to our sales team by emailing us at uksales@eurostop.com or by calling (0)208 991 2700. We’ll be happy to discuss your business needs, recommend the right solution for you, and guide you through the ordering process.
11. What’s the Difference Between Traditional & Cloud-Based EPOS Systems?
Here’s a brief comparison:
Traditional on-premise EPOS:
- Data storage: Stores data on physical hardware within the store.
- Power & internet dependency: Can continue functioning with backup power (generators) and can operate even without internet for basic functionalities.
- Data access: Access to data is limited to physical locations, but there are no hosting fees.
- Security: Data is stored locally, so it’s less vulnerable to online data breaches but may face risks of physical theft or damage.
- Scalability: More limited as storage capacity is tied to the hardware,
Cloud-based EPOS:
- Data storage: Data is stored in the cloud, allowing access from anywhere.
- Power & internet dependency: Requires an internet connection to operate fully; without it, the system may become unusable until reconnected.
- Data access: Portable and can be accessed from any location with internet, providing flexibility for multi-location businesses.
- Security: Data is secured through encryption and other cloud protocols, but may be more vulnerable to cyberattacks compared to local storage.
- Scalability: Easily scalable, as cloud storage can be expanded without hardware changes.
In summary, each system has its advantages and disadvantages, depending on the specific needs of the business. On-premise systems offer more stability in terms of offline usage, while cloud systems provide greater flexibility and scalability, though they come with the dependency on reliable internet connectivity.
