5 Benefits of Mobile POS in Retail
When you’re not tied down to your cash register, things can really open up in terms of retail opportunities. That’s why now more than ever businesses are implementing retail MPOS systems that give them a wider range of customer service benefits. At Eurostop, we’re committed to helping you run your business in the most effective and efficient way possible, so we wanted to discuss some of the advantages here of implementing a mobile POS system. Turning Your Cashiers into Salespeople Rather than having your cashiers anchored behind the register, why not put your personnel resources to your advantage and make them sales generators as well. Placing them on the shop-room floor to help potential customers make their decisions can drastically help you increase your sales. Cashiers can look up product information, present up sell opportunities and on demand assistance. Avoiding Lost Sales by Improving Efficiency It’s no secret that people don’t like waiting in line, especially when they’re patronizing a business. Often, the longer the line is, the more likely customers are to go elsewhere. However, with a retail MPOS system, you’ll be able to drastically reduce lines and avoid lost sales from increased wait times. This can be especially helpful with the festive season approaching. Accepting All of Today’s Modern Payments These days, there are a number of different ways customers can pay for goods and services, like using credit or debit cards, coupons, and mobile wallets. By implementing the right mobile POS system, you’ll be able to stay on top of all of today’s modern payment options. Collecting Important Data Another great benefit of having a reliable and connected MPOS system is that you can collect and integral single view of data to be used for a variety of purposes, like future marketing campaigns, customer research, developing loyalty programs, and more. Improving the Return & Exchange Process Often, customers returning or exchanging goods can quickly create a bottleneck at the register. However, with retail MPOS solutions, you can avoid that holdup by designating staff members to work with customers returning and exchanging goods directly, freeing up all of your registers for those important sales. Contact Eurostop today for more information about our MPOS services! To learn more about how we can help you improve your retail business’ daily processes, contact Eurostop online today or call +44 (0) 20 8991 2700.
Getting the Most Out of Your Retail Business POS System
Nowadays, things are rarely done the old-fashioned way. If you’re using a calculator and an outdated cash register, you could also be harming your business without even knowing it. That’s why so many have switched over to reliable retail POS systems, like those available from Eurostop. Like with most things, a great POS system is only as good as its operator, so let’s take a look at some of the ways to get the most out of your retail POS system. Ringing Up Sales The most basic thing you’ll be doing with your retail POS system is ringing up sales, but there’s a lot more involved in this process than you might think. Of course, the first part of the checkout process is adding the items being sold to your POS system by either scanning a bar code or entering it in manually. But that’s not all you can do: POS systems also enable you to apply discounts, take various payment forms, apply gift cards, perform mobile payments, and more. Managing Your Customers In addition to improving the sales process, a reliable retail POS system will help make it easier to manage your customers, improving both your sales capabilities as well as your customer service options. With a POS system, you can create a customer database to keep track of sales and repeat customers, you can also organise those customers into groups based on purchases and other criteria. Lastly, you can reward your loyal customers by implementing loyalty programs that offer special deals and discounts to frequent buyers. Reporting & Analytics Retail POS systems offer important tools to keep track of sales, enabling you to improve your product range and track seasonal trends and demand. With the right POS system, you’ll have access to product performance reports, regular sales summaries, and breakdowns based on products, SKUs, locations and customers. In some cases, you can also implement stock control software that enables you to keep a better handle on your inventory. Getting the Most Out of Your POS System To get the most out of your POS system, make sure you’re using all of the features and taking advantage of the tools it has to offer. Experiment with it and see what works best for you, getting to know your system’s resources. Contact us today for more about the advantages of retail POS systems For more information about our POS systems, mobile POS solutions, and stock control software, contact us online today or call +44 (0) 20 8991 2700.
Cash Registers vs. POS Systems: Which One is Right for You?
It doesn’t matter what kind of retail business you run, every fashion, footwear, jewellery, accessories, sportswear or department store needs a way to process transactions. However, if you’re wondering what type of transaction method is right for you, we’re here to provide some insight into the differences between a retail POS system or a cash register. Eurostop has helped many clients implement the most efficient transaction systems for them, so here are some tips for choosing between a cash register and a POS system. What Exactly is a Cash Register? Before diving into the details, it’s important to have a clear idea of each type of transaction method. Cash registers are used to ring up sales and often have a money drawer, and the capability to indicate the amount of each transaction and collect that data. More complex ones can also create financial records, add taxes, offer receipts, and more. They’re the cheapest transaction equipment, but for those who want functions like scanners and card readers, they’ll often have to pay extra. What is a POS System? POS systems offer many complex options, in addition to being able to do everything a cash register can. This type of system provides detailed transaction reporting and often has a touchscreen for easy use. Often, POS systems are composed of several components, including card readers,barcode scanners and a cash drawer. Although POS systems have been in use for decades, they’ve become the standard for retail establishments because they enable users to perform a wide range of functions, everything from tracking sales and customer information to stock control services. Additionally, many POS systems also make it possible to: Develop customer loyalty programs. Implement gift cards. Personalise service. Perform automated services. Collect data for business centralised insights and reporting. Implement marketing strategies. & More. Key Differences Between Cash Registers & POS Systems To choose the right solution for your retail establishment, you’ll need to take your needs and expectations into account. However, understanding the key differences between cash registers and POS systems is important. Some of the most notable ones include functionality, accuracy, , ease of use, reporting and integrations. In most cases, the return on investment will be invaluable. POS systems will provide more flexibility and functionality, as well as being easier to integrate with other retail channels. If change and migration is a worry, then make sure you select a reliable vendor will also be able to provide support and consultancy in your transition, which means that you can experience the benefits as quickly as possible and get the most out of the system. Contact Eurostop today for more about retail POS systems! For more information about choosing the best POS system for your needs, contact us online or call +44 (0) 20 8991-2700.
mPOS: A Rising Trend in Retail
Owning a retail business is no easy job. Regardless of how high-traffic your store is, you need to keep track of staff, fulfill orders, handle stock, process customer exchanges…the list goes on. One thing you shouldn’t have to worry about is how well your payment system works, and whether you’re doing everything you can to provide the best possible service to your customers. Here’s where mPOS comes in handy. With the right retail mPOS solution, you can streamline payments and improve your daily processes. Eurostop has helped many clients implement this growing trend in their retail establishment. Here are some of the benefits of mPOS. What Exactly is mPOS? Rather than relying solely on a traditional fixed cash register, an mPOS system allows you to use a portable handheld device, with POS software to process sales transactions. It may be an all in one device, like the one Eurostop offers, or it may involve connecting to a card reader, barcode scanner and receipt printer for example. All that the system needs to function is a stable Wi-Fi signal. Although mPOS has been around for years, it’s only now gaining a lot of traction because the process has been streamlined and technology has improved. What Are the Benefits of mPOS? For retailers, mPOS software certainly boasts a host of different benefits, like easing the transaction process and providing significant cost/efficiency gains. It’s steadily growing in popularity because it enables customers to enjoy a faster, more convenient purchase experience. This is due in large part to mPOS retailers being able to bring the sale directly to customers, cutting down long lines and wait times at till point. Additionally, mPOS systems are more hands-on, allowing your sales staff to engage with customers more directly, assisting them during the sales process to provide a personalised service, performing stock checks and upselling or cross selling. You can also collect comprehensive customer data from your mPOS system that allows you to understand your customers better, , keep track of customer purchase histories, and offer exclusive deals and discounts. Contact us for more mPOS and retail POS solutions today! For more information about retail solutions, contact us online or call +44 (0) 20 8991-2700. We also specialise in stock control, tenant management systems, and more, so contact us today!
Understanding How A Retail EPOS System Benefits Your Business
If you operate a retail business of any size, you’re undoubtedly familiar with the term POS – for Point-of-Sale. POS systems are standard in any sales situation, encompassing the till, as well as any hardware used at the point of sale such as screens, barcode scanners, card payment terminal, cash drawers and receipt printers. Now, a new kind of POS setup has appeared: the retail EPOS system. These go well beyond typical POS systems, allowing you to centralise and synchronise data seamlessly between Head Office, online and offline outlets, are scalable and more. In this article, we’ll briefly talk about what a retail EPOS system does, and how the most common features can benefit businesses of any size. The Major Features in A Retail EPOS System Real-time stock data across all outlets One of the most important features of an EPOS system is its ability to allow a single view of stock. You get full visibility into your stock across multiple outlets, including both online and offline channels so that you can see what is available, avoiding customer disappointment and never missing a potential sale. Robust analytical systems A retail EPOS system facilitates accurate data analysis. Since it reliabily tracks and processes sales, stocks, prices, promotions and more across all your outlets, you can be sure that you have the correct data insights on which to base future merchandising decisions. Customer relationship management features With a good EPOS system, you won’t have need of a separate CRM system because it’s all in one package. This is beneficial to you, in terms of saving time and resources, but it will also improve customer journey in store. It also simplifies potentially complicated tasks such as introducing loyalty card programs. All-in-one purchase, payment, and delivery options A good EPOS software package will streamline every area of sales transactions. They should speed up basic sales, while offering multiple payment options and upselling opportunities, empowering your staff to provide the very best service. Likewise, customer service features like returns will be simplified as well. Customisable and flexible Businesses aren’t one-size-fits-all, and neither is EPOS software. Retail EPOS systems are customisable, with different modules for different tasks, and should easily integrate into your existing stack of business software. Eurostop is one of the most popular retail EPOS systems in the world. Contact us to learn why it’s so trusted!
The Most Important Features in A Good Retail EPOS System
An electronic point-of-sale (EPOS) software package is one of the best ways for growing retailers to get a handle on their sales, stock, and customer management. A good retail EPOS system, combined with Head Office software, centralises numerous functions which were previously handled separately, allowing stock-related activities to be streamlined, while also tying in-person and online sales into a single system. If you’re looking at EPOS systems for your own business, what features should you look for? These are some of the most important you should focus on. Four Must-Have Features in A Retail EPOS System A simple user interface A good easy-to-use GUI is a must in a retail EPOS system. You should have to spend as little time as possible re-training your staff on the new system. Ideally, it should be intuitive enough that staff can figure out functions on their own, even without being specifically trained on them. Be sure to get a demo of the system before buying! Substantially improved transaction times One of the biggest benefits for your business, your staff, and your customers will be a reduction in the amount of time it takes to perform a transaction. Common activities such as basic purchases should happen much more quickly, and it should also be easier to perform more complicated tasks like utilising loyalty cards. If your EPOS system isn’t significantly speeding things up, there’s something wrong. Strong security & GDPR Compliance Cybercrime has become a major problem in the past decade, and it’s not going away. When you switch to electronic actions and record-keeping, you must do as much as possible to protect your customers’ information from data thieves and other online criminals. This is particularly important if you’ll be processing sensitive information like credit card numbers or handling personal data. The General Data Protection Action (GDPR) 2018, means that as a data controller, you need to ensure that you request and record consent when collecting personal data and respect the right of the individuals. Ask about what security measures and GDPR features the package utilises, before buying. All-in-one data collection Your retail EPOS system should be the focus of all sales-related data collection in store. As well as processing sales, it can also include customer management features and also store fulfilment, transfers and goods in features, as well as product and stock information. Combining them into a single place with robust reporting functions will substantially reduce your back-office work, as well as opening up new ways of reaching out to your customers. Eurostop is one of the world’s most-used retail EPOS systems, utilised by many of the most successful retailers globally. To learn more about Eurostop and its benefits, please contact us.
Mobile Payments & mPOS: Checkouts Made Easy
Nowadays, many more retailers are adding mobile point of sale (mPOS) solutions to their in store technology. This is because they offer a host of benefits and can make the buying experience more personalised for customers. As one of today’s leading retail POS providers, the team from Eurostop has helped hundreds of businesses make their transaction processes more effective and efficient. Here you’ll find some key information about mobile point of sale systems and why they make checkouts so easy for both retailers and their customers! How Does mPOS Work? Before learning about some of the advantages, you might first be curious to learn more about how mPOS systems work. Also known as portable point of sale systems, mPOS systems employ a mobile device (dedicated mobile payment hardware, smartphone, tablet, etc.) that functions as a register. It’s ideal for a range of different types of businesses, including fashion retailers in store, pop-up stores, concessions, or events and festivals. mPOS Has Revolutionised the Retail Industry Because of mPOS solutions, retailers don’t have to have staff members fixed behind cash registers; they can now move about the store helping customers as required. This means they’ll be able to connect with customers more easily, answer questions, and check stock, providing a better customer service experience. They enable retailers to accept a wide variety of cashless payment methods and also offer customer loyalty programs from anywhere on the shop floor. mPOS is Secure & Simple to Use Another advantage of employing mPOS units in your retail business is that they’re secure and should be compliant with all of today’s current rules and regulations. mPOS systems are PCI compliant and designed to take encrypted payments with cards or mobile wallet payments. They also come equipped with an intuitive interface, making it easy for your retail staff to find their way around the software easily. Increased Efficiency & Profit Reducing waiting and time taken to service customers results in more transactions, thus a bigger profit margin. Increased efficiency at service points also means happy customers, which can reduce queue abandonment and increase customer loyalty. With a connected POS system, merchants can also access their data remotely to respond quickly to customer demand and manage their retail store estate effectively. Contact us for more mobile point of sale solutions today! To learn more about how Eurostop can make your retail establishment more secure and efficient, contact us today by calling +44 (0) 20 8991 2700. You can also visit our website to contact us and learn more about our stock control services and EPOS systems.
Trotters independent childrenswear retailer re-opens using Mobile POS from Eurostop to meet social distancing rules
Mobile POS aids customer journey and consumer confidence in meeting government guidelines Trotters, an independent childrenswear retailer and longstanding user of Eurostop systems, is using mpos, a one-device mobile POS solution to support social distancing as part of its reopening measures. Trotters’ staff is using mpos to serve customers individually on the shopfloor including providing the option to pay, to help avoid busy till points and manage social contact instore to meet the new guidelines. The Eurostop mpos solution is based on the Sunmi P2 Lite and provides in built scanning, EPOS and integrated card payments on one device. “We have spent a long time working out how we could welcome customers back whilst adhering to the latest government guidelines on social distancing,” said Natasha Lunney, COO at Trotters. “We were due to celebrate trading for 30 years this year and it’s the first time in our history that we’ve been faced with such a challenge. Eurostop’s mpos has definitely helped in our flagship store as we’re able to serve customers from anywhere on the shop floor, making the customer journey much less stressful and helping to keep to the new social distancing measures.” Jeremy Rodrigues, Product Manager at Eurostop added; “Eurostop’s focus has always been to develop technology solutions that meet the needs of retailers. The opportunity to start re-opening stores is welcome news, although we recognise it brings new challenges as retailers balance business needs with new stringent social distancing guidelines. mpos and MyShoppr® are mobile and app based solutions that both enable retailers to improve the customer journey, while complying with the new rules.” Find out more about how retail technology can help you, post COVID-19.
Shaws Department stores select Mobile POS from Eurostop to support social distancing
As stores are set to reopen, Mobile POS provides a seamless flow from customer service to final transaction, supporting social distancing post COVID-19 lockdown. Shaws, an established user of Eurostop systems with branches throughout Ireland is to implement mpos, a one-device mobile POS solution to support social distancing in-store. The majority of Shaws stores are scheduled to open from 15th June, with the retailer using the Eurostop solution as part of its reopening plans. The solution will be deployed in the Beauty department before rolling it out across other departments, with future plans to include Shaws concession partners. Customers will be able to social distance by dealing with just one member of staff for product consultations and then complete the purchase, without the need to go to a bank of tills. The Eurostop mpos solution is based on the Sunmi P2 Lite and provides in built scanning, EPOS and integrated card payments on one device. “Like many retailers we are looking at ways to safeguard our customers and staff as we reopen after the Coronavirus pandemic,” said Ian Fanning, Retail Director at Shaws. “The Eurostop mpos will enable us to minimise the number of interactions needed between staff and customers, because we can take payment for goods at any location within the store. This means that customers do not necessarily need to go to the fixed cash desks, supporting social distancing measures.” Business Development Manager at Eurostop Stuart Ward added; “At Eurostop we have specialised in developing systems for fashion, footwear and lifestyle retailers for over 30 years. The sector is extraordinarily resilient, and our aim is to deliver technology solutions that can help our many clients around the world open their doors to customers once again, and get back to what they do best. Our mobile and app based solutions, like mpos and MyShoppr® both enable retailers to improve the customer journey, while complying with social distancing rules.” Find out more about mpos and how it could help you as retail stores come out of COVID-19 lockdown.
Retailers in Singapore can now save up to 90% of cost on Eurostop POS Software and Inventory Systems with the PSG Grant
Eurostop Singapore Pte Ltd. awarded as a PSG approved vendor for POS software and inventory management software in Singapore. Eurostop Singapore Pte Ltd. has been appointed as a Pre-Approved SMEs Go Digital Vendor for our EPOS and enhanced retail management system, e-retail. This means that eligible retailers may be able to apply for a government grant of up to 90% when purchasing these POS software and inventory management systems in Singapore. The Singapore Government grants, such as the Productivity Solutions Grant (PSG), support companies who are keen on adopting IT solutions to enhance business processes and increase productivity. It spans several industries, including retail. SMEs can apply for PSG if they meet certain criteria, and may be eligible for a pre-scoped and government agency approved solution. Solutions are evaluated on capacity and capability; as well as whether the solution meets the requirements of target sectors. Eurostop Singapore Pte Ltd. are delighted to be appointed for the period 11 June 2020 to 10th June 2021 by Infocomm Media Development Authority (IMDA), with the maximum government funding support level being raised to 90%. Hew Poh Yin, Managing Director, Eurostop Singapore said “In the current situation with COVID-19, I am pleased that eligible retailers looking to enhance their IT retail operations will receive government support, which is much needed at this time. Retailers will be able to benefit from Eurostop’s POS and Head Office Systems without significant investment. Furthermore, I hope that our systems will enable them to operate more efficiently and improve business, aiding recovery, especially at this time. If you are interested in finding out more about the PSG grant and how our solutions can help your retail business, please get in contact today.