Eurostop shortlisted for Retail Systems Awards 2020
The Retail Systems Awards celebrate excellence and innovation in the retail sector. This year is the 15th year of the annual Retail Systems Awards, and we were delighted to find out that Eurostop have been shortlisted for two awards – Point of Sale Technology of the year for mpos and Mobile Innovation of the Year for Myshoppr®. The awards are judged by an extensive panel of independent experts, with winners being announced at the prestigious Retail Systems Awards Ceremony in October. Everyone in the Eurostop teams are thrilled to be shortlisted and to be recognised for two of our exciting new products that we are proud to bring to the retail market. Point of Sale Technology of the Year This award selects from providers of point of sale technology that are doing something new, with judges looking for genuine innovation in this busy space. Eurostop mpos Eurostop’s new mobile POS solution, mpos, provides in built scanning, EPOS and a range of integrated card payments on one single device, offering a flexible and durable mobile POS solution with a whole range of features that help retailers run their business in the modern arena. Benefits of mpos Process sales from anywhere on the shop floor, at events, even where space is limited. The mobile POS units enable staff to take payments on demand, improving the customer journey. mpos offers retailers flexible till options, upscaling during busy periods or utilising during the challenging COVID-19 pandemic, where the mobile POS units can assist with social distancing rules so that you can service customers and reduce queues. Quick & reliable sales processing with a fit for purpose single device EPOS solution. It fits in the palm of your hand, is durable and does everything from slick barcode scanning to taking a choice of integrated and secure payment methods with digital receipts. With a range of connectivity options, you will truly be mobile. Flexible payment methods from one device – mpos supports a range of payment modes with inbuilt hardware, including contactless payments, Chip & PIN, mag stripe or mobile wallet (including Google Pay and Apple Pay). It acts as an independent POS and payment system, removing connectivity issues for both quick and reliable payment processing. Engage with customers and improve loyalty by managing customer discounts and promotions, upselling and enabling customers to redeem loyalty points. Check stock availability on the go – instore or across a retail estate. The built in scanner allows barcodes to be read quickly and efficiently while serving the customer, so that retailers never miss a sale. Monitor and react to how a store is performing by viewing sales reports of best sellers and top sales by day, month or week. Secure the POS with permissions that can be set for different job functions. Manage all aspects of business with synchronisation via an EPOS estate manager to a central stock inventory to ensure that all stores are streamlined with Head Office. It also enables store operations such as booking in warehouse deliveries and inter- branch transfers to be managed from the mobile unit, freeing up tillpoints for servicing customers. Expand internationally with multi-lingual options and deploy one easy to use solution across your global estate. Mobile Innovation of the Year This award recognises the best solution that enables customers to get the most out of the mobile experience, using their devices to engage with a retailer and shop whenever and wherever is convenient for them. Eurostop MyShoppr® A personal store assistant, MyShoppr® enhances and transforms the in store shopping experience for customers. An innovative retail store app, it has been developed to merge the online shopping trend with the physical brand experience in bricks and mortar stores. MyShoppr® acts as a digital on demand service and empowers retailers to offer a seamless and true omnichannel experience, using a consumer mobile app. Benefits to retailers MyShoppr® enables a retailer to provide unified commerce, combining real store with digital, designed to increase sales both online and instore: Never miss a sale – A busy store and staff doesn’t need to result on a lost sale. The right tool can help shoppers find the product and stock information they need and want, on demand. Shoppers of today are going to use their phones to make a purchase decision. By providing a dedicated app with all relevant information to hand, retailers reduce the chance that their customer will make that all important purchase at a competitor site. Staff can use the app themselves as a source of product and stock information, empowering retail staff with a wealth of retail information, anywhere on the shop floor. Engaged and loyal customers share their experience and preferences on social – one of the most powerful types of brand ambassador. Benefits to customers For customers MyShoppr® acts as their own personal assistant instore. It enhances the shopping experience with the latest technology, meeting the customer demand for fast, interactive and cross channel services while shopping. The app is accessible on customer’s smartphones and harnesses digital technology in store. Using the app on their own smartphone, customers can quickly scan a barcode to: check stock – by providing access to live stock checks on the shop floor, on demand, there is no more waiting for an available member of staff. If a popular item has flown off the shelves in store, they can also find out themselves if it is available in their chosen colour/size in the stockroom, or alternatively online. buy online – if a product isn’t available in that store, they can easily find the product online and purchase and choose for their items to be delivered at home. share on social media –customers are often the most powerful brand ambassadors, social sharing lets customers do the talking. research product information – they can use the power of MyShoppr® to research and access more product information, at the right time. beat the queues – with scan and pay, customers can scan items on their mobile phone to
Eurostop Helps Pulsara Grow Retail, Wholesale, & Online Business
Unified commerce becomes reality for leading independent dancewear company with Eurostop’s connected stock control system Founded in 1972, Pulsara is a leading provider of dancewear, stocking famous brands for customers dedicated to dance including Só Dança, Bloch, and Non Passo ho Danza. Pulsara has selected Eurostop’s connected retail systems for use throughout its operations, warehouse, retail outlets and online brands. The Eurostop system will manage stock across its warehouse for the wholesale and distribution business as well as its Dance World retail outlets. Eurostop will also provide a single view of stock across all business operations with seamless connection to online channels. The Eurostop connected stock control system was chosen for its ability to provide a complete end to end solution, from Eurostop’s retail POS, e-pos touch, on the till points to e-rmis head office stock control software including warehouse fulfilment and allocation for its retail outlets. More streamlined stock fulfilment, efficient distribution, customised business intelligence using Eurostop e-cubes reports, will all enable Pulsara to achieve efficiencies across its operations, supporting its business expansion and growth. A Connected Retail System A key benefit of the connected retail systems for Dance World will be improved inter-branch transfers between different store locations. Staff at head office, store and warehouse locations will also all be able to access the centralised stock system simultaneously, providing complete visibility across the business. Many time-consuming, manual tasks will be streamlined by the new automated processes. Barcode scanners will be integrated with the Eurostop system speeding up stock takes in the retail outlets and the warehouse. Moving and tracking stock easily across its retail estate will also give the management team an accurate, up to the minute status on company stock. The Eurostop system will connect to the existing Visualsoft eCommerce platform improving processes dramatically. This will not only enable Pulsara to optimise processes and improve efficiency, but also drive ecommerce sales, providing the potential for online sales growth. “Eurostop’s systems will enable us to address the challenges that we face working as a wholesaler and retailer that operates cross channel,” stated Stephen Rock, CEO at Pulsara. “We will now have an accurate overview of stock spanning all aspects of the business. In addition, we will be able operate more efficiently, from the barcode scanning to recording and tracking of items across our integrated sales operations, through to fulfilment, making it easier to manage and grow our online business. Eurostop’s global footprint was a big factor in our decision to choose them as our EPOS provider. China is where future retail is being imagined and with operations in the Far East, Eurostop is at the centre of these developments.” Stephen continued; “The flexible and easy to use reporting functionality will provide increased visibility of sales and stock data and support business decisions that we take as a result. This improved stock management will give us time savings, cost efficiencies and – importantly a key priority for us – improved customer service across the board. From day one, working with Eurostop has been a joy. Their attention to detail and seamless communication cannot be commended enough” Eurostop’s business intelligence solution e-cubes will enable Stephen and the team at Pulsara to see what is selling well and understand customer behaviour, and to better estimate inventory needs. e-rmis stock control will provide visibility of inventory, so that wastage/shrinkage is minimised and responsive re-ordering will help to reduce stocks of unpopular lines. In addition, Pulsara will be able create loyalty discounts and promotions based on purchasing data from the stock control and POS systems. “Businesses that have combined wholesale and retail operations need to have accurate stock records in order to fulfil very different customer requirements. Eurostop’s connected systems are unique in that they have been designed to streamline and automate operations across both types of business, removing many error-prone, manual tasks. The resulting benefits of efficient stock management enable companies like Pulsara to ensure that they can maintain high levels of customer satisfaction, maximise stock levels and profits,” commented Stuart Ward, Business Development Manager at Eurostop.
New mobile retail POS solution, mpos, is now available
The single integrated payment device provides retailers with the freedom to serve anywhere on the shop floor, enhancing customer journey. An MPOS for The Fashion & Footwear World The launch of mpos, our new mobile POS solution, is the latest Eurostop product designed specifically for fashion clothing and footwear retailers. It enables retailers the flexibility to process sales from anywhere on the shop floor, even where space is limited. The mobile POS solution is sleek, yet durable, includes a built-in barcode scanner – and supports quick and easy card or mobile wallet payments, depending on customer preference. How Our New MPOS Works Using the mpos units, retailers can queue bust during busy periods, or process transactions at events or in pop-up stores, essentially giving the flexibility to sell anywhere. The mobile devices also provide retailers with an easy way to perform store operations without being tied to a fixed location, freeing up till points during busy sale periods. Dinesh Peerez, Head of Sales at Eurostop said: Mobile technology is a great way for retailers to connect with their shoppers, putting customer experience first and foremost. Eurostop’s aim is always to develop and use tech-driven solutions that meet the changing needs and wants of retailers and their consumers. Our new Mobile POS system is easy to use and provides retailers with a host of flexible options. Contact Eurostop To Learn MoreTo find out more talk to us today on +44 (0)20 8991 2700, contact us at [email protected], or request a call back.
New retail POS software certification meets French fiscalisation laws
Latest French certification for our retail epos systems opens up new opportunities for retailers looking to expand internationally (read in French here) It was awarded by INFOCERT, the largest certification authority in Europe. A Consultant at INFORCERT Consultant commended the team; “The certification requirements to meet French fiscalisation law are extremely rigorous and in my experience, only half of companies are successful in their first attempt. However, I could see from the outset that Eurostop’s high quality development methods and detailed supporting documentation would support their application and have contributed to their success.” We have just achieved certification for our retail POS software, e-pos touch, to comply with French fiscalisation laws. This is an exciting new development for us and opens up new opportunities for our customers. With this certification it means that retailers can trade in France knowing that their retail epos systems comply with French fiscal law. It is a great feature for our customers who are looking to expand their market footprint, not only operating through multi-channels, but also internationally. French fiscalisation – the why and how Since the new fiscal law was enforced in France in January 2018, all retailers are required to use certified, compliant software, to prevent any fraud by data changing and software modification. POS software companies that retailers choose have to meet strict criteria to show that their retail POS software is compliant with the law and meets the NF525 certification. Using the certified secure accounting software or POS systems, data has to be submitted to the Tax Authority (French Loi de finances) upon request in a simple readable format. In addition, all financial and system related transactions have to be recorded and saved in real time and digitally signed, including sales and refunds. High quality development To comply with these fiscal requirements, we have integrated our EPOS software with EFSTA (a leading fiscal software developer) middleware solution “Electronic Fiscal Registers” (EFR). This means that retailers using Eurostop software will be able to show the tax authorities that they comply and have a ‘Certificate of Conformity’ administered by their software provider. With this integration the transaction process is fast and secure and satisfies the criteria required. Meeting the criteria for certification required high quality development and detailed documentation to be submitted, and it is a testament to our development and projects team’s commitment and thorough working practices that we successfully achieved accreditation. For more information request a call back, or contact us at [email protected] or +44 (0) 208 991 2700
Eurostop Black Friday Retail Software Promotion
35% OFF EurostopSoftware & Services For Black Friday 2019, Eurostop are offering a fantastic promotion for new customers wanting to experience the power of Eurostop Retail Systems. The limited time special offer is for a 35% discount off the price of software and services* for customers signing up with Eurostop between the 19th November 2019 and the 10th December 2019. If you need a new retail EPOS system and stock control software and want to take advantage of this limited time Black Friday 2019 promotion, call us today on 0208 991 2700 quoting reference BLK19SS to find out more, or request a free demonstration. Free Demonstration *For new customer orders placed through the UK office. Not including monthly subscription products (TRP, TMS, MyShoppr and mpos) or hardware. Promotion only applies to Eurostop software and services. No other discounts can be used in conjunction with this promotion.
Simmonds school wear meets busy ‘Back to School’ sales with in school selling events using pop-up shops powered by Eurostop systems
Specialist school wear retailer helps parents buy early to avoid the August rush using Eurostop’s flexible retail systems to set up school shops Eurostop has announced that schoolwear supplier Simmonds & Son is using Eurostop retail systems to manage high seasonal demand through the summer months. Simmonds supplies to over 70 schools and has 19 ‘mini-shops’ located in schools across the UK, opening at select times during the school term and full-time during the summer holidays. Using Eurostop’s POS and stock control systems, including warehousing, integrated with Simmonds’ finance systems, offers Simmonds an extended offering with their ‘pop-up’ shops open additionally during term time evenings and weekends. Simmonds staff process orders in the schools, enabling parents to purchase from Easter onwards, ahead of the busy summer months, helping Simmonds to manage stock availability to meet demand.Using Eurostop systems, daily sales from the pop-up shops are uploaded to the head office system, enabling the management teams – both finance and merchandising to manage sales and stock with automatic replenishment and re-order accordingly. Karen Gore, General Manager, Simmonds said; “We work with over 70 school customers and there is no doubt that Eurostop is central to our business. Eurostop’s systems are used by everyone throughout the company – from staff working in our stores in schools to our merchandisers and warehouse team. “The flexibility that Eurostop offers enables us to run extra pop-up shops in schools during the summer period, helping us manage an incredibly busy time. It’s better for the parents and schools and enables us to ensure we can meet demand.” Eurostop’s retail solution is integrated with Simmonds’ financial system, Sage Accounts, enabling the company to keep a tight rein on sales and stock supplies, costs and profitability. In addition, integration with Simmonds’ newly updated website ensures that online orders, a growing part of the business, are fulfilled quickly with all stock centrally managed from Simmonds’ warehouse. Phillip Moylan, Sales Manager at Eurostop said; “Pop-up shops are a great way for retailers to extend their footprint and reach customers in a much more convenient way for the customer. Eurostop provides the flexibility that Simmonds requires to extend their retail presence, while still connecting to their existing business systems. For Simmonds it supports their business model of putting the customer first. Their schools also benefit from having the uniform stockist on-site as it encourages pupils to wear the set uniform, it provides an additional source of income and enables the school to provide an improved service to parents.”
Ireland’s leading department store chain, Shaws, continues to invest in Eurostop to optimise stock management across stores
Eurostop system provides complete visibility and accurate stock management for nearly 1million SKUs across 17 stores and warehouse Shaws, Ireland’s leading department store chain, continues its investment in a fully integrated head office stock management and EPOS solution from Eurostop to support its stores and warehouse. Shaws has installed e-pos touch on tills in all of its 17 department stores and uses e-rmis at head office. With over half a million customers visiting its stores every month, Shaws selected Eurostop’s connected system for its ability to centrally track and manage all stock in its stores seamlessly from purchasing through to customer sales. Shaws’ stores sell a variety of high quality clothing, footwear, beauty and home products – in total nearly 1m different SKUs to track and manage. Using Eurostop systems, Shaws manages the lifecycle of all stock from goods-in, branch transfers, sales and stock takes. The Eurostop system handles ‘multi-dimensional’ stock details, such as colour and size breakdowns per product, as well as the SKUs from different brand suppliers. Scanners are used to check all stock is checked into the warehouse, as well as to create picking lists, ensuring the right stock is despatched to stores. Eamonn Doyle, Finance Director at Shaws, said; “These are challenging times for retailers, particularly with the increase in online shopping. With Eurostop’s systems we have streamlined and centralised administration of our stock and sales. We now have the information that helps us manage our stock and make customer service a priority. “Information from the Eurostop system supports business decisions, enabling us to continue to be successful in all our stores in the provinces. Our investment in Eurostop systems will enable us to continue to achieve this.” Accurate, up to the minute sales data populates reports for the finance manager and merchandising teams, helping them to assess popular lines, non-sellers and non-profitable products. Using Eurostop’s e-pos, Shaws is able to manage split payments (cash and credit card) at the tillpoint. It plans significant additional development in the next two years, which will enable new, complex promotions to be calculated at the till. Deborah Loh, Marketing Manager at Eurostop said; “With the demise of many high street stores and with tight profit margins, retailers are increasingly investing in systems to improve visibility of stock and sales. Shaws has built its business on providing customers with a wide variety of stock in its stores and concessions. Its investment in Eurostop connected retail systems will ensure that it has the latest sales data across its entire estate to make informed business decisions to remain profitable and maintain its place in the high street.” Read the Case Study Shaws Department Stores invest in Eurostop to optimise stock management across stores
Vintage Clothing company Rokit selects Eurostop’s retail solution
Unique vintage clothing retailer chooses Eurostop systems to ensure seamless stock management between central warehouse, London stores and website. Eurostop has announced that Rokit Vintage clothing has chosen Eurostop e-rmis software for their head office stock management and e-manager and e-pos touch software for the retail shops. Rokit has a long established reputation for providing unique vintage clothing with shops in Covent Garden, Camden and Brick Lane. Rokit has invested in Eurostop’s retail systems to support its fast turnaround of bespoke ‘repurposed’ branded designer items to the four London stores from its warehouse. Rokit’s unrivalled selection of vintage items caters for Thirties through to 90’s fashion and every street style and catwalk trend in between. Using Eurostop’s e-rmis head office solution connected to e-pos touch in stores, the team at Rokit will be able to respond to the live sales and stocks to track and manage the lifecycle of all items from selection and merchandising through to sale. Rokit selected Eurostop systems to replace its existing retail hardware and software systems – the growth of the retailer’s business has resulted in over 1million SKUs, which its incumbent systems could no longer manage. Eurostop is also providing additional bespoke development to the warehouse software provided to support the retailer’s unique business model. Rokit’s management team of vintage experts are all based under one roof in London. In the warehouse hundreds of individual one of a kind pieces are hand selected, prepared and despatched daily to its four London stores and added to the website. The high functionality of the software and hardware provided by Eurostop and level of support and services were also important factors in the selection, as the Rokit stores are open for long periods, seven days a week. Phillip Moylan, Sales Manager at Eurostop said; “Like many successful independent retailers, Rokit’s business operations require flexible, connected retail systems to enable them to manage the fast paced demand in today’s retail market. The management team have extensive retail knowledge but the growth of the business presented the challenge of tracking sales and stock for over a million items. We are assisting the Rokit team with extensive management reporting, processes and future proofed software”.
Fowlers of Bristol, the landmark motorcycle dealership, select retail solutions from Eurostop
One-stop-shop for motorcycles, equipment and clothing updates retail systems and implements innovative instore technology Sam Fowler, Web Store Manager at Fowlers, commented: “What really makes Eurostop stand out from their competitors is their high functionality, stock management capabilities and extensive reporting system; all of which are essential to aid our motorcycle retail business”. Eurostop has been selected by the long-established motorcycle emporium, Fowlers of Bristol, to enhance its retail management systems. The new Motorcycle EPOS solution supplied by Eurostop will provide accurate management of its comprehensive range of stock, customer-facing till points, and integrate with Fowlers’ website, accounting packages and warehouse. Eurostop will also be supplying its MyShoppr® consumer instore app, which merges digital with the instore shopping experience. Fowlers selected Eurostop’s EPOS for its connected and innovative approach to instore technology, the ability to handle millions of SKUs, with live stock updates across all channels, its advanced but quick reporting, and integration capabilities. In addition, Eurostop’s POS system enables the best possible customer service at till point, with e-pos touch providing an intuitive touch-screen solution that requires minimal training for staff. The twice winner of the ‘Best Multi-Franchise Motocycle Dealer in South West England’, offers a huge range for motorcycle and scooter enthusiasts. This includes motorcycle and scooter showrooms stocking up to 500 motorbikes at a time and over 1000 in the warehouse. The clothing and accessories section covers their own brands, as well as other premium and heritage brands. Aiming to keep one of everything in each colourway, often stocking the full range of popular brands, as well as 250 used bikes means that an accurate stock system is essential. Online and telephone orders also need to be fulfilled from the high tech warehouse, which contains several hundred thousands of parts, held mainly in their semi-automated picking systems. Fowlers has a significant online presence, which will be enhanced in the brick and mortar store by Eurostop’s MyShoppr® app, which provides a virtual, on-demand personal store assistant. Customers will be able to access the app using their smartphones, check stock availability and get detailed product information by scanning product barcodes. The customer has the choice to purchase online and arrange delivery or complete the purchase in store, thus providing the ultimate in omnichannel customer experience. Jude Cruickshank, Business Development Manager at Eurostop said; “We are delighted to be working with such a well known motorcycle dealership such as Fowlers of Bristol. With their great product range and amazing technical expertise, we believe that our retail systems and in store tech will really help to enhance their customer experience.” About Fowlers of Bristol Fowlers is one of Europe’s largest motorcycle retailers. Started in 1926 by Alice and Frank Fowler, and joined by son Harry in 1927, it remains a family-owned business to this day. Fowlers of Bristol includes several spectacular showrooms, a high-tech warehouse, Harry’s Café, Off Road Centre and Servicing and MOT services. Fowlers is dedicated to serving its customers a wide range of products at guaranteed value for money. Their aim is to promote the pleasure and fun of motorcycling, based on over nine decades of experience. Fowlers provides a huge choice of motorcycle and scooter marques together with many leading brands of clothing, helmets, accessories and parts.
George Fisher selects Eurostop’s retail solution for sales and in-store cafe
Destination outdoor clothing and equipment store in Lake District, part of Tiso Group, chooses Eurostop retail systems to enhance instore customer experience Eurostop has announced that George Fisher, the iconic outdoor clothing and equipment store in Keswick, Lake District, has selected Eurostop’s POS system for its in-store retail operations. The store, part of the Tiso Group, is using Eurostop’s connected retail solution to manage stock and sales for all clothing, footwear and equipment, as well as at tillpoints. Eurostop’s new Café Mode POS will enable customers to pay for store items, food and drinks at the same time in its top floor café, famous for its far-reaching views. With Eurostop’s solution, George Fisher’s e-commerce, buying and merchandising and live stock and sales reports systems will be connected with the store’s parent company, Tiso Group, which includes Blues Ski.com and Alpine Bikes. The investment will enable George Fisher to provide customers with a wider choice of stock, offer telephone and mail order options and run its own customer promotions and loyalty programmes. George Fisher is known for its strong customer focus, running instore events with guest speakers, film nights and sports clinics for its wide community of outdoor enthusiasts, which have created a loyal and longstanding customer base. The Tiso Group will operate one central stock system, with both unique and shared products on a single platform and one customer database. Directors across the Group will have access to the latest stock and sales using Eurostop’s connected systems, giving complete visibility of the business. Roy Meunier, Program Delivery Manager at Eurostop said; “George Fisher is an iconic destination store for outdoor enthusiasts. It has a longstanding reputation for providing exceptional customer service with its knowledgeable staff and boot fitting and equipment hire. Along with its café and wide range of instore events, it is one of the pioneers of providing a standout customer experience. “The investment in Eurostop will improve the customer journey through all of the Tiso Group’s sales channels, while ensuring that George Fisher is able to retain its own unique relationship with customers. The store will be able to provide customers with an even better service – offering more choice of stock and ways to buy. With Eurostop Café Mode POS the café, already a popular place to visit, will become even more of a hub for customers to enjoy and return to.”