A look back at 2018

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It has definitely been a challenging period everywhere, including on the retail high street. Eurostop is approaching its 30th Anniversary and I am pleased to say that despite the challenges of 2017 and the following uncertainty with Brexit, we will be posting record profits for the retail year 2018. Last year was an interesting period for Eurostop, with growth across the board – from retail system and EPOS rollouts to releases of exciting new retail technology, and reaching new areas of the globe collecting tenant sales in some mega shopping malls. Many of our retailers have been with us for years and continue to grow as they expand into new markets, embracing changing consumer habits. There have been winners and losers, and the sad news of the difficulties of some notable retailers makes it an achievement to be standing strong on the British high street with our retail partners.

The retail high street does indeed continue on, with astonishing advancements in technology. Working smarter, with smart technology means that you can ultimately make savings across your retail business. Having robust software to make sure that you have the right products and stock in the right place ensures that your customers can get what they want, in the most frictionless way possible for them. On the high street, new technology is being used everywhere from the stock room, to the shop floor. In store, online is not a competitor, but a way to enhance the experience and service in store, as we move closer towards that Customer Centric ethos. Of course providing true customer convenience means that hopefully your customers will be happy to share their data in return for this enhanced personalised service, and the GDPR won’t be a barrier to collecting their data.

February will bring The Year of the Earth Pig in the Chinese lunar calendar and 2019 is said to be an auspicious year. I certainly wish you all happiness and prosperity and to establish some new relationships with many of you in 2019.