Mobile POS System (MPOS)
Contact us Our mobile POS system (mPOS) is an all in one device that fits in the palm of your hand, enabling you the freedom to sell from anywhere – in store, pop-up shops and events. The single integrated payment device scans product information and takes a range of secure payments, empowering your retail staff and improving customer journey with mobile POS. Factsheet Download Request a Call https://www.eurostop.com/wp-content/uploads/2024/10/page3-video2.mp4 State of the art handheld payment MPOS system Wireless and integrated, a mobile point of sale device for your modern store The stunning yet durable device supports 1D and 2D barcode scanning and 4G, 3G, Bluetooth and WiFi 2.4G/5GHz connectivity. With a completely integrated POS and payment system, you can rest assured that connectivity issues are a thing of the past and you are always ready to take a sale. The in-built scan engine ensures quick and reliable scanning of product bar codes everytime for quick processing and payment, improving customer service. A charging base offers an easy docking point for all day power. MPOS Shortlisted for Retail Systems Awards 2020 We are delighted to announce that mpos has now been shortlisted for Point Of Sale Technology of the Year by the Retail Systems Awards! This award selects from providers of point of sale technology that are doing something new, with judges looking for genuine innovation in this busy space. Point of Sale Technology of the Year Sell on the go Sell anywhere with mobile POS systems Mobile point of sale (mPOS) solutions allow you to provide a range of in store checkout options, for the best in store customer journey. Process sales quickly and efficiently or check stock availability with additional till points, even with limited floor space, allowing you to upscale easily to meet demand. Robust and streamlined units containing the latest POS technology offer your staff the flexibility to take payments anywhere on the shop floor using a single hand held device. Using mobile point of sale (mPOS), you can even take sales at pop-up stores and special events. Secure mobile payment options Mobile Point of Sale (mPOS) supports a range of payment modes Take secure contactless payments, Chip & PIN, swipe card or mobile wallet (including Google Pay and Apple Pay) payments from one device, no additional connected devices needed. Digital receipts complete the streamlined process. Improve customer journey Eurostop’s mpos gives you the opportunity to offer a personalised service Talk to customers anywhere on the shop floor, collect customer preference information to serve them better, process payments from your mobile devices when footfall is high, or use your mpos to receive warehouse deliveries or confirm inter branch transfers, wherever you are or when your till points are busy. Offer the best service, and keep your customers coming back again and again. Sell on the go Process sales anywhere from a single, wireless integrated payment device Payment modes Offer a range of integrated payment modes – card, mobile wallet, loyalty points Point & shoot scanning A built in scan engine reads barcodes direct from the handheld device Check stock inventory Quick access to real-time stock inventory, both in store, or from across your EPOS estate Promotions management Supports all types of promotions and manual discounts Mobile store operations Use your mobile point of sale system as an additional device to book in warehouse deliveries and IBTs The Benefits of Eurostop’s Mobile Point of Sale System https://www.eurostop.com/wp-content/uploads/2024/10/Eurostop-Final-4.mp4 Mobile POS Features For more details, click on the button below Expand Feature list Transactions Sale / refundScan / key in SKUPrice over by lineDiscount by itemVoiding item / transactionSuspend transactionRecall transactionReceipt historyStock enquiryAssign sales person by lineFlash sales Customer Accounts (omnichannel) Customer setupAdd to mailing listLoyalty pointsCustom fieldsReal-time estate wide visibility Shop Performance Best Seller Report by today, yesterday, last month/week, user definedTop Sales Report by today, yesterday, last month/week, user defined Methods of Payment Integrated card payment (Mag stripe / Chip / NFC / QR code)Contactless paymentGoogle Pay / Apple PayAlipay, WeChat Pay (coming soon)Multi tenderLoyalty Points Promotions Complex promotionsCustomer promotions Security Secure loginsPermissions for functionsPermissions for report access Receipt Digital receiptsConfigurable logo and trailer International Multilingual Hardware Wireless and integrated PCI compliant payment1D and 2D barcode scanning4G, 3G, Bluetooth, WiFi 2.4G/5GHz connectivityCharging base includedRemovable lithium batteryBuilt in scan engine Unified Commerce Real-time sync to Head Office Seamless connection to multichannel & business systems e.g. ERP, Accounting Mobile Store Operations Warehouse deliveriesInter branch transfers Expand Feature list Transactions Sale / refundScan / key in SKUPrice over by lineDiscount by itemVoiding item / transactionSuspend transactionRecall transactionReceipt historyStock enquiryAssign sales person by lineFlash sales Customer Accounts (omnichannel) Customer setupAdd to mailing listLoyalty pointsCustom fieldsReal-time estate wide visibility Shop Performance Best Seller Report by today, yesterday, last month/week, user definedTop Sales Report by today, yesterday, last month/week, user defined Methods of Payment Integrated card payment (Mag stripe / Chip / NFC / QR code)Contactless paymentGoogle Pay / Apple PayAlipay, WeChat Pay (coming soon)Multi tenderLoyalty Points Promotions Complex promotionsCustomer promotions Security Secure loginsPermissions for functionsPermissions for report access Receipt Digital receiptsConfigurable logo and trailer International Multilingual Hardware Wireless and integrated PCI compliant payment1D and 2D barcode scanning4G, 3G, Bluetooth, WiFi 2.4G/5GHz connectivityCharging base includedRemovable lithium batteryBuilt in scan engine Unified Commerce Real-time sync to Head Office Seamless connection to multichannel & business systems e.g. ERP, Accounting Mobile Store Operations Warehouse deliveriesInter branch transfers Let’s Get Started We will help you to achieve your goals and to grow your business. REQUEST A DEMO +44 (0) 208 991 2700 Find out more about Eurostop’s solutions, products and services Email [email protected] Phone +44 (0) 208 991 2700
Connected System
Contact us Connected Omnichannel System In a connected world, your customers expect a connected customer retail experience. The digital revolution means that shoppers don’t shop either online or instore, but zig zag across channels researching and interacting with your brand on the path to purchase. As a retailer, you need a software solution that is going to enable you to manage these demanding customers; and the data that you collect, always with a connected customer experience in mind. Every retailer is different, but all of them are aiming to provide a connected customer experience. That’s why we understand the importance of custom development in order that we personalise the omnichannel system to fit your brand and your needs, facilitating a seamless, omnichannel consumer experience. Factsheet Download Request a Call Meet customer demand 24/7 with online selling Have the power to cross geographical and channel boundaries by using a fully connected ecommerce website. Driven from a central pool of stock, you can manage your product information efficiently in one place and maintain global reporting of sales from online and offline channels. Simply connect to Eurostop with a Magento partner, . and you can ensure that your stock inventory system is directly connected to your online channel. Real-time Real-time integration to a multitude of endpoint systems Multi-channel Automatic synchronisation of sales orders and customer details. Integrations Integrate your eCommerce webstore, concessions, ERP, accounting systems, CRM, and 3PLs. Connected systems We undertake custom development to ensure that your existing systems are fully connected to your new retail system, giving you the power to do more with less effort. Our project and development teams have experience of working closely with many types of third parties. Third Party Integrations SEE MORE Our online business is growing and we wanted synergy between the stores and our online business. We needed a system that was efficient, not labour intensive. Eurostop’s connected retail systems are integral to the way we work. They have enabled us to deliver a connected customer service as a multichannel retailer, enabling us to significantly grow our business. Base Fashion Let’s Get Started We will help you to achieve your goals and to grow your business. REQUEST A DEMO +44 (0) 208 991 2700 Find out more about Eurostop’s solutions, products and services Email [email protected] Phone +44 (0) 208 991 2700
Elevate Your Retail Strategy: Unlocking Valentine’s Day Potential with Retail ERP Software
As Valentine’s Day approaches, retailers are gearing up to capture the hearts of shoppers worldwide. This year, you can elevate your retail strategy with retail ERP software and unlock the full potential of this event. That’s why the team of retail professionals from Eurostop has collected some insight for you below. Here are some innovative ideas to inspire your Valentine’s Day retail campaign: 1. Provide Personalised Gifting Assistance Help customers find the perfect gift for their loved ones with personalised gifting assistance. Leverage customer data stored in your retail ERP system to offer tailored recommendations based on past purchases and preferences. Implement filters online or sections in store for easy navigation and to inspire, such as “gifts for her” or “gifts for him,” to streamline the shopping process. 2. Create a Captivating Valentine’s Day Section Transform your store or website into a home for all things Valentine’s Day and feature a dedicated section for romantic gifts and decor. Utilise visual merchandising techniques to entice shoppers and make browsing a unique experience. With retail ERP software, you can effortlessly manage inventory and showcase curated offerings that resonate with your audience. 3. Celebrate All Forms of Love It doesn’t just need to be about a romantic partner, get imaginative and expand your Valentine’s Day approach beyond romantic love to celebrate love in all its forms including that of family, friends and pets. With retail ERP software, you can run inclusive promotions that resonate with a diverse audience. Take inspiration from brands like Air New Zealand, which is again offering its “Going the Distance” campaign for Valentine’s Day. Reinforcing the importance of human connection with loved ones, it was so popular previously that it received more than 244,000 views on Facebook. 4. Offer Experiential Gifts Embrace the trend of experiential gifting by offering unique experiences to your customers they can’t find anywhere else. Partner with local businesses to provide vouchers for dining, spa treatments, or recreational activities. With connected retail ERP software, you can seamlessly manage partnerships and promotions, ensuring a hassle-free experience for both you and your customers. 5. Embrace Pet Love Tap into the growing trend of pet gifting by stocking a selection of pet-friendly products. With retail stock control software, you can efficiently manage inventory levels and ensure you have the perfect gifts for four-legged friends. Consider running promotions or special offers to cater to pet-loving customers and capitalise on this lucrative market segment. Contact Eurostop today for retail ERP software and more innovative solutions This Valentine’s Day, go beyond traditional retail strategies and embrace innovation with retail ERP software. By leveraging data-driven insights and automation capabilities, you can create memorable shopping experiences that truly capture the attention of your customers. Established in the UK in 1990, Eurostop has become a leading provider of EPOS and retail software solutions for fashion, footwear, jewellery and general merchandise retailers worldwide. With a focus on efficiency and ease, our systems are tailored to manage merchandise and business processes effectively. Over the past decade, we’ve expanded into Asia, with offices in Shanghai, Malaysia, Singapore, and Hong Kong, enabling us to better serve our global clientele. Learn more about our services by contacting us online today or calling +44 (0) 20 8991 2700.
Optimising Retail Operations with Retail ERP Software & More
Operating a retail business can be a daunting task, especially in an omnichannel and connected world where a brand’s touchpoints extend across multiple brick-and-mortar locations, internationally, online and on social. However, there are always ways to improve processes. In addition to implementing today’s leading retail ERP software, our team of experts from Eurostop has collected a few more tips, so you can get the most returns. 5 Retail Optimisation Tips 1. Centralise Your Company’s Inventory One essential requirement to improve your retail processes is to centralise your company’s inventory. What this means is having a comprehensive, accurate and single view of all your stock, especially if you manage multiple locations, channels or online stores. This includes knowing what stock, at micro and macro levels, you have available across your entire business and also where exactly it is located. This can be a complex process easily prone to error if you don’t invest in the the correct technology. Without the right system in place you risk having excess capital tied up in dead stock or losing potential sales and disappointed customers. 2. Conduct Regular Inventory Counts Although you may be automating inventory tracking with ERP solutions and implementing other best practices, don’t overlook the importance of conducting a physical inventory check, or stock take, on a regular basis as well. This is required to double-check the actual numbers match with your stock control software and can helps to identify any issues with your processes or sources of shrinkage as soon as possible. There are two ways of performing a physical inventory count, full or perpetual. The former is a full count of everything in your store while the latter is counting small amounts of products on a continuous basis. 3. Inventory Management & Replenishment Processes Implementing efficient inventory management including allocation and replenishment processes will make the most of your valuable stock. Retailers will want to ensure that their product lines, variants as well as units are allocated and later replenished across channels and locations according to demand, so that every single potential sale is maximised. Again, this is where having reliable retail ERP technology is a must because it will also provide you with all the necessary reports and metrics such as KPIs like items sold, product performance, general sales reports, etc. to manage these processes with the correct insights. There are a host of inventory management/ordering tasks you can automate with the right stock control solutions that can help you build your bottom line and even thrive during off-seasons. Additionally, the more processes you can automate the fewer chances of human error and the more efficient and streamlined your business. The investment in the right technology stack soon more than pays off. 4. Focus on the Customer by Automating Key Processes All retailers know that the customer is always the most important person in the room. With empowering technology and automation in place, they can focus better on providing a superior customer service. 5. Ask Customers for Feedback Keep the focus on the customer further and foster meaningful relationships by asking them for feedback via surveys or other communication channels. Not only does this make them feel a more personal connection with your brand, but also provides insight into smoothing and streamlining the in-store (or online) experience. Product reviews are another great way to gain insight and customer feedback, as well as talking to them face-to-face while they’re shopping. Contact us for cutting-edge retail ERP software and more Implementing today’s leading retail ERP software can help boost sales and enhance the customer journey. If you want to explore your options Eurostop would love to speak more about them with you, so contact us online today or call +44 (0) 208 991 2700 to speak to a retail expert.
How Can an Advanced EPOS System Help Manage Your Jewellery Store?
Whether you own a jewellery brand or manage a store, keeping track of staff and making sure clients are happy and get what they need is key. That’s why having the most efficient retail EPOS system is essential. Not only will it process sales, but it will also help streamline your daily processes, collect customer information, help you manage stock and much more. Here the team of retail experts from Eurostop wanted to share some of the biggest benefits of implementing high-quality retail EPOS systems. Insight into Your Customers’ Buying Habits Arguably one of the most important aspects of retail EPOS solutions is that they help you collect information about customers and their preferences. Furthermore, if you have the right reporting and insights to use this data effectively, you will be able to analyse buying habits and really get to know your customers to build a relationship with them. In store, sales associates can utilise this information to provide a personalised shopping experience, making recommendations for cross-selling and up-selling based on past buying history. Such information can also be used by head office or your marketing department for targeted marketing campaigns, customer loyalty programs, and more. Offering Discounts by Category When people purchase jewellery, they’re often celebrating an important occasion or looking for a special gift. You can take advantage of this by segmenting data and perhaps offering targeted promotions at particular times of the year or discounts which can also be setup and applied automatically at point of sale. Offering promotions in certain stores may also be used to increase footfall in targeted locations. Creating & Tracking Orders Another important advantage of retail EPOS systems is that they can be connected to your central Head Office system and other business applications. With this integrated tech stack you can create records of suppliers and manage and track purchase orders, deliveries and transfers across your warehouse and store estate. This all helps you to record and maintain accurate visibility of your stock to allocate and replenish stores according to demand. Contact us today for information about our retail EPOS systems If you want to streamline your daily processes and increase your bottom line, implementing an advanced retail EPOS system is a must. Eurostop’s connected retail EPOS system is a sophisticated omni-channel and multilingual sales tool designed to help you provide the best customer experience. Specifically designed for fashion, footwear, and jewellery retailers, our EPOS solutions enhance the in-store experience for customers, in addition to providing you with key reporting and insight. In addition to our retail EPOS systems, we also offer best-in-class MPOS systems, mobile retail apps, tenant management systems, fiscalisation services, and more. Contact us online today for a no-obligation demonstration or call +44 (0) 208 991 2700.
Protecting Against Inflation with Retail Stock Control and ERP Software
In the current economic climate, inflation has become a significant challenge for retail businesses. To maintain profitability, businesses must employ innovative strategies to safeguard their sales against the impact of inflation. However, by implementing the latest stock control and retail ERP software, businesses can minimise the impact of inflation, which is why Eurostop has collected some insightful tips for you here. 5 Tips for Safeguarding Your Retail Sales from Inflation 1. Modify Your Offerings One great way to stay on top of the competition during periods of inflation is to change up your offerings. This means making adjustments to your goods/services based on customer demand. It’s also important to determine what your best-selling items are and give them more prominence. Segment products, channels, and customers based on value, price sensitivity, and costs to serve, and apply different pricing strategies accordingly via your ERP/stock control software. 2. Investing in Marketing Tactics Developing a strategic marketing plan has a host of benefits but it is particularly pertinent during a recession. With inflation and the current cost of living crisis, soaring energy costs and increasing mortgage rates, many consumers are understandably reviewing their budgets and proceeding to spend with more caution than before. Here is where really understanding your audience and their pain points can allow you to focus on content that convinces them why they need your product and should continue to invest in your brand. Depending on your offering, you may have products that are cost effective, but strategies can also involve promoting durability or how they can use your products to do what is important to them right now. For example, when customers might be looking to spend less on items that they may deem as non-essential and cutting back on entertainment costs, lifestyle retailers may consider focusing on highlighting how home décor can make their homes a cosy place to spend time. Increasing the perception of your product’s worth can go a long way to maintaining or even increasing revenue. In addition, you can use your ERP and stock control systems to help analyse the effectiveness of your campaigns so that you can adjust accordingly for maximum impact. Loyalty systems and schemes can also help to convince customers that they are getting more value for their money. 3. Reward Current Customers Another great way to adjust your operations for inflation is by rewarding current customers or new ones via discounts for referrals and loyalty programs. For example, discounts for repeat customers will not only help you keep your current ones but also attract new ones. ERP systems make it easy to strategically offer, setup and synchronise these types of discounts across your selling channels and POS estate; as well as keep track of customers’ buying habits. 4. Cut Costs When Possible Modern retail ERP software can assist with keeping running costs down in a number of ways. They include: Helping retailers to avoid over or understocking their shelves so that they have the right stock in the right place according to demand. By being able to report and know how your products are selling in all locations is essential, allowing you to allocate correctly and make best use of your capital. Having excess stock is not cost effective and can also incur expensive warehousing costs. On the flip side, stock outs cost the business both in terms of lost sales and negative brand perception when customers are left disappointed. Knowing where your stock is and being able to keep an accurate track of stock movements can also reduce the chance of missing an all important potential sale. If a popular product, size or colourway is selling out in store, a stock control system can allow your staff to find out where the item is in stock, preventing customer disappointment, or purchasing from another retailer. Using the right technology to monitor and control your stock also provides an opportunity to quickly identify any discrepancies that might indicate waste or shrinkage, allowing the business to remedy the situation as quickly as possible and minimise costs. 5. Use Your ERP System to Implement Active Pricing During inflation, your retail store can adjust your pricing strategy accordingly to remain competitive by implementing active pricing structures. ERP software can provide key insight and analysis to be used to assess a retail establishment’s pricing potential, then prioritise their prices accordingly. How Does Inflation Impact the Retail Sector? Inflation impacts the retail sector when the cost of materials or supplies rises, resulting in higher prices for consumers. This means your customers have less money to spend on certain items. However, interestingly inflation isn’t always a negative thing in terms of the retail sector and can often result in: A Broader Audience: When the value of the currency in other countries is lessened, it can create an influx of tourists and travellers to seek more retail stores abroad because they’re cheaper. Enhanced Revenue: Often, when overall prices are on the rise, consumers tend to spend more on items that appear to be high quality even though they’re more expensive. Added Foot Traffic: Inflation can also result in increased foot traffic to retail stores that offer deals and discounts, as consumers become more price sensitive. ERP solutions can be useful in this regard, as they enable businesses to provide buying incentives and promotions more easily. How Eurostop Can Help Your Retail Business Guard Against Inflation As one of today’s leading retail ERP providers, Eurostop can help your business adjust to guard against inflation in a number of ways. As customers’ preferences change and the rising cost of living is affecting consumer habits, our ERP/Stock Control system can provide your business with in-depth information right down to SKU level, giving you invaluable granular insight. Advanced tracking and reporting can help you to determine what products lines are selling best, who’s buying them and offer key forecasting insight. The ERP/Stock Control solutions from Eurostop help you maintain central control of your retail business regardless of size, channels and number
Top Sustainable Retail Tips for Your Enterprise
In the past few years, as consumer concerns regarding climate change have become greater, retail establishments have begun to align their goods and services accordingly. But this might seem easier said than done at first glance. That’s why the omnichannel retail experts from Eurostop have collected a range of insights for you here. Below you’ll find some top tips to create a sustainable retail strategy for your business. Why is Investing in Sustainable Retail so Important? These days, consumers have become much more conscious when it comes to big issues such as fair labour practices, waste management, climate change, and the preservation of dwindling natural resources. This has played a large role in changing their purchasing habits and impacting their buying decisions. Consumers are more likely to patronise retailers that advocate for sustainability and the environment. This has created a shift in the retail sector, as retailers look to find ways to be more sustainable and reduce their environmental footprint. 6 Tips to Make Your Retail Establishment More Sustainable It may seem a little overwhelming at first, but there are actually some simple and practical steps your business can take to make itself more sustainable including: 1. Changing Your Everyday Processes One of the first things you can do to make your retail business eco-friendlier and more sustainable is by changing some of your everyday practices, like choosing energy-efficient equipment, appliances, and lighting for your brick-and-mortar stores. Even something as simple as switching to LED lighting can demonstrate your commitment to sustainability. Additionally, reducing paper waste as much as possible is key. Provide and promote to customers the option of having receipts emailed to them and dispose of any waste properly. This means recycling and donating items or reusing things like displays whenever you can. 2. Invest in Sustainable Packaging Solutions Every retailer will have a range of packing expenses, whether it be for example printing price tags, order and returns paperwork or packaging. However, there are a wide variety of sustainable alternatives out there to take advantage of, such as paper-based packaging that can be easily recycled. Anything that a customer can reuse that’s also eco-friendly is essential. Going paperless is also an option – reviewing your returns procedure can not only reduce the amount of paper used, but if done effectively it can also enhance customer convenience, enhancing their experience with your brand. 3. Help Your Customers Reduce their Carbon Footprint Providing products and solutions that actively help consumers reduce their carbon footprint can also be a big selling point. Doing so will help them feel more empowered as consumers and give them the opportunity to make purchases more in line with their lifestyles. For example, you can sell eco-friendly products that are not only reusable but also donate a portion of the proceeds to eco-friendly initiatives. This demonstrates a commitment not only to changing your retail business but also trying to make an impact in your industry toward more sustainable practices. 4. Incorporate Sustainability into Your Story Another important way to demonstrate your commitment to sustainability is to publicise your efforts and make them part of your brand’s story. By letting consumers know where you stand on issues like climate change and the reduction of carbon emissions etc., you can attract more clients and use your sustainable retail practices as a selling point. Your marketing strategy will play a big role here so it’s important to have a clear message across the board. This includes all your content, like your website, blogs, and social media channels. When developing your business’s sustainable retail marketing plan, ask: What are your business’s long-term sustainability goals? How are your business’s eco-friendly efforts going to create a better customer experience and product? What initiatives does your business engage in? How do your business’s sustainability efforts align with your corporate vision? 5. Help Customers Become More Sustainable Piggybacking off point three, you can easily help your customers become more sustainable by including notes on recyclable items or packaging. You can also post gentle reminders and tips on how to “reduce, reuse, and recycle” on your business’s website and social media channels. 6. Be Honest & Avoid Greenwashing Although greenwashing is nothing new, these days many companies are unfortunately falling into the habit of making their products and services appear eco-friendlier and more sustainable than they actually are. When forming a sustainable retail plan, it’s important to be honest about your business’s products/brand. This means labelling everything you sell accordingly and even searching for third-party certifications to strengthen your brand. Not doing so can seriously damage your reputation so be sure not to have any misleading information; eventually, consumers will catch on. Contact us today for a no-obligation demonstration Eurostop has helped many companies streamline their processes and become more sustainable by offering innovative EPOS solutions, inventory control systems, mobile POS systems, and more. Contact us today for a no-obligation demonstration or call +44 (0) 208 991 2700.
Profeet plans to cover new ground using Eurostop Retail Systems
Profeet, the footwear specialist supplier of custom fit running shoes, insoles, ski boots, footwear and bespoke fittings, has selected Eurostop to supply its new Retail Systems as they plan steps for growth. Established in 2001, Profeet needed more advanced retail technology to replace their legacy system which was restraining the business from accelerating their growth plans. Specifically, the team needed a retail system that was capable of managing their specialised footwear inventory to improve the speed and accuracy of product management. Profeet stock a range of carefully selected footwear that is continually tested and assessed by the experienced team enabling them to provide the best advice to their wide range of customers. Profeet will be using Eurostop’s Head Office Stock Control system, POS, mobile POS as well a range of business intelligence tools with invaluable data drill down and mobile reporting; empowering them to strategically drive their CRM initiatives and better engage personally with their loyal customers. A multichannel system capable of managing their customer database and loyalty information was essential in supporting the retailer whose ethos is to assist every individual with their own personal footwear needs to best promote an active lifestyle. The knowledgeable Profeet professionals are truly invested in matching their products to individual needs and the Eurostop Retail System will enable them to focus on their value proposition, rather than manual inventory processes. The retailer has close relationships with their brand portfolio and the new system will also support effective supplier management for sales cross channel, including setting up and monitoring purchase orders and goods received. ‘Profeet were searching for a retail system that would elevate them in delivering the best possible customer service in their Fulham store, online, as well as improve operations at Head Office. When selecting a new system, they were looking for not only an established vendor, but one that specialises in retail footwear. We are delighted that they have selected Eurostop Retail Systems to power their unified customer experience and to support their future business plans. Ravneel Prasad, Business Development Manager, Eurostop
Why All Businesses Should Have a Modern ePOS System
Why All Businesses Should Have a Modern ePOS System If you’re a business owner, then you know that there are a lot of complex, interlinked, and variable processes to maintain to ensure that your business runs smoothly. You have to make sure that your products are in stock (and conversely that you don’t hold too much stock), that your employees are doing their jobs correctly, and that your customers are receiving the best omnichannel experience. One way to facilitate this, and also make your life a little bit easier, is by implementing a modern ePOS system into your POS estate and retail business. Here are the benefits of retail ePOS systems and why every business needs to use them. Rapid Transactions Your business will be able to serve customers much more efficiently with an up-to-date ePOS system. An intuitive and connected retail system will let your sales associates process transactions quickly and easily with fewer mistakes, with the correct information available at the point of sale to provide the best possible customer service. This also means that you’ll be able to make more sales, which will boost your business’ productivity and bottom line. Additionally, there will be fewer mistakes per transaction, which brings a host of benefits. First, you’ll save time since you won’t have to go back and fix errors or have inaccurate data. Second, you’ll avoid the hassle and cost of returns or exchanges. Finally, your customers will be more likely to have a positive experience with your business, which could lead to repeat business or referrals. Improved Reporting You’ll be able to track your sales data more accurately with a connected ePOS system. With the right tools, this valuable data can provide a wealth of information, enabling you to make informed decisions about your business. For example, a well-designed retail and reporting system can allow you to report by attributes such as season, or level in your hierarchy. That way you can see how well certain categories, such as T-shirts, are selling – with options to report down even to colour and size variants. See what is selling well and what cover you have so that you can adjust your purchasing and merchandising accordingly. You can also use customer loyalty data to improve your marketing efforts or target specific discounts or upselling opportunities. This is particularly important as retail evolves and consumers expect a hyper-personalised service. Productivity Benefits Spread to Other Areas Once you’ve implemented a modern ePOS system, you’ll start to see productivity benefits in other areas of your business as well. For example, your employees will be able to spend more time helping customers, since the right technology will empower them, providing the best platform and data to enable them to focus on the customer experience. Additionally, you may find that you have more time to focus on other aspects of your business since the ePOS system will be handling a lot of the grunt work. Retail ePOS Systems from Eurostop Are Perfect for Fashion and Footwear Retailers At Eurostop, we offer retail ePOS systems that are perfect for fashion, footwear, and lifestyle retailers. We have a wide range of products to choose from, so you can find the perfect system for your business’s needs. Contact us today to learn more about our retail ePOS systems and how they can benefit your business. We offer no-obligation demonstrations, so you can see for yourself what a game-changer this is for your business. Contact a retail specialist now
Choosing POS Systems: On-Premise vs Cloud-Based vs Hybrid
Choosing POS Systems: On-Premise vs Cloud-Based vs Hybrid If you’re looking for the perfect Point-of-Sale (POS) system to support your retail operation, it’s important to think about how the system will be hosted when making your decision. In terms of the basics, most POS systems today are fairly uniform. They almost always include: Terminals or tablets for viewing product, customer and sales transaction information Barcode scanners A PDQ (Process Data Quickly) machine for Chip & PIN or contactless card payments Receipt printers Cash storage POS software, which also may include inventory tracking and Customer Relationship Management One of the differences between systems is how they’re hosted and accessed. These models can be broken down into three types: on-premise, cloud-based, and hybrid. Let’s take a look at the differences between them. The Three Major Types of POS System Implementations 1 – On-Premise An on-premise system means that all information is stored locally, on your own systems. So you require suitable servers to ensure adequate system performance and appropriate space or a data center to house the equipment. This does give you a high degree of control over your own data, as well as meaning that your POS system can continue to function even if you lose your external internet connection. There are also security benefits since you aren’t accessing external networks. However, this can also be a very risky choice if you don’t have the correct infrastructure, resource and expertise to maintain resiliency. Unless you setup and maintain database backups, there will always be a significant danger of system failure or data loss. Likewise, if your servers go down, you’ll need an up to date disaster recovery plan to get you up and running as quickly as possible – essential in the always on retail environment. 2 – Cloud-Based With a cloud-based POS system, all the software and data are stored off-site, in external cloud servers. You won’t require your own data center or need to worry about hardware. This means that your system can be accessed anywhere in the world, allowing for robust remote POS setups, or even pop-up stands at locations such as trade shows. In addition, it’s typically very easy to deploy software updates, since updates on the cloud server will be instantly available to everyone. However, data storage and security will only be as good as the cloud host you use. Some hosts may also claim additional ownership or rights over the information. Plus, if you lose your internet connection, you lose access to the system. 3 – Hybrid Hybrid systems are a best-of-both-world solution. They utilise both local and cloud-based servers, often with one set to failover to the other in case of problems. When properly implemented, you get all the benefits of both types, with very few drawbacks aside from being moderately more expensive to initially deploy. Eurostop Eurostop offers one of the most-trusted hybrid POS systems in the world, powering a long list of highly successful retail operations. Contact us for a free demonstration.