Elevate Your Retail Strategy: Unlocking Valentine’s Day Potential with Retail ERP Software
As Valentine’s Day approaches, retailers are gearing up to capture the hearts of shoppers worldwide. This year, you can elevate your retail strategy with retail ERP software and unlock the full potential of this event. That’s why the team of retail professionals from Eurostop has collected some insight for you below. Here are some innovative ideas to inspire your Valentine’s Day retail campaign: 1. Provide Personalised Gifting Assistance Help customers find the perfect gift for their loved ones with personalised gifting assistance. Leverage customer data stored in your retail ERP system to offer tailored recommendations based on past purchases and preferences. Implement filters online or sections in store for easy navigation and to inspire, such as “gifts for her” or “gifts for him,” to streamline the shopping process. 2. Create a Captivating Valentine’s Day Section Transform your store or website into a home for all things Valentine’s Day and feature a dedicated section for romantic gifts and decor. Utilise visual merchandising techniques to entice shoppers and make browsing a unique experience. With retail ERP software, you can effortlessly manage inventory and showcase curated offerings that resonate with your audience. 3. Celebrate All Forms of Love It doesn’t just need to be about a romantic partner, get imaginative and expand your Valentine’s Day approach beyond romantic love to celebrate love in all its forms including that of family, friends and pets. With retail ERP software, you can run inclusive promotions that resonate with a diverse audience. Take inspiration from brands like Air New Zealand, which is again offering its “Going the Distance” campaign for Valentine’s Day. Reinforcing the importance of human connection with loved ones, it was so popular previously that it received more than 244,000 views on Facebook. 4. Offer Experiential Gifts Embrace the trend of experiential gifting by offering unique experiences to your customers they can’t find anywhere else. Partner with local businesses to provide vouchers for dining, spa treatments, or recreational activities. With connected retail ERP software, you can seamlessly manage partnerships and promotions, ensuring a hassle-free experience for both you and your customers. 5. Embrace Pet Love Tap into the growing trend of pet gifting by stocking a selection of pet-friendly products. With retail stock control software, you can efficiently manage inventory levels and ensure you have the perfect gifts for four-legged friends. Consider running promotions or special offers to cater to pet-loving customers and capitalise on this lucrative market segment. Contact Eurostop today for retail ERP software and more innovative solutions This Valentine’s Day, go beyond traditional retail strategies and embrace innovation with retail ERP software. By leveraging data-driven insights and automation capabilities, you can create memorable shopping experiences that truly capture the attention of your customers. Established in the UK in 1990, Eurostop has become a leading provider of EPOS and retail software solutions for fashion, footwear, jewellery and general merchandise retailers worldwide. With a focus on efficiency and ease, our systems are tailored to manage merchandise and business processes effectively. Over the past decade, we’ve expanded into Asia, with offices in Shanghai, Malaysia, Singapore, and Hong Kong, enabling us to better serve our global clientele. Learn more about our services by contacting us online today or calling +44 (0) 20 8991 2700.
Optimising Retail Operations with Retail ERP Software & More
Operating a retail business can be a daunting task, especially in an omnichannel and connected world where a brand’s touchpoints extend across multiple brick-and-mortar locations, internationally, online and on social. However, there are always ways to improve processes. In addition to implementing today’s leading retail ERP software, our team of experts from Eurostop has collected a few more tips, so you can get the most returns. 5 Retail Optimisation Tips 1. Centralise Your Company’s Inventory One essential requirement to improve your retail processes is to centralise your company’s inventory. What this means is having a comprehensive, accurate and single view of all your stock, especially if you manage multiple locations, channels or online stores. This includes knowing what stock, at micro and macro levels, you have available across your entire business and also where exactly it is located. This can be a complex process easily prone to error if you don’t invest in the the correct technology. Without the right system in place you risk having excess capital tied up in dead stock or losing potential sales and disappointed customers. 2. Conduct Regular Inventory Counts Although you may be automating inventory tracking with ERP solutions and implementing other best practices, don’t overlook the importance of conducting a physical inventory check, or stock take, on a regular basis as well. This is required to double-check the actual numbers match with your stock control software and can helps to identify any issues with your processes or sources of shrinkage as soon as possible. There are two ways of performing a physical inventory count, full or perpetual. The former is a full count of everything in your store while the latter is counting small amounts of products on a continuous basis. 3. Inventory Management & Replenishment Processes Implementing efficient inventory management including allocation and replenishment processes will make the most of your valuable stock. Retailers will want to ensure that their product lines, variants as well as units are allocated and later replenished across channels and locations according to demand, so that every single potential sale is maximised. Again, this is where having reliable retail ERP technology is a must because it will also provide you with all the necessary reports and metrics such as KPIs like items sold, product performance, general sales reports, etc. to manage these processes with the correct insights. There are a host of inventory management/ordering tasks you can automate with the right stock control solutions that can help you build your bottom line and even thrive during off-seasons. Additionally, the more processes you can automate the fewer chances of human error and the more efficient and streamlined your business. The investment in the right technology stack soon more than pays off. 4. Focus on the Customer by Automating Key Processes All retailers know that the customer is always the most important person in the room. With empowering technology and automation in place, they can focus better on providing a superior customer service. 5. Ask Customers for Feedback Keep the focus on the customer further and foster meaningful relationships by asking them for feedback via surveys or other communication channels. Not only does this make them feel a more personal connection with your brand, but also provides insight into smoothing and streamlining the in-store (or online) experience. Product reviews are another great way to gain insight and customer feedback, as well as talking to them face-to-face while they’re shopping. Contact us for cutting-edge retail ERP software and more Implementing today’s leading retail ERP software can help boost sales and enhance the customer journey. If you want to explore your options Eurostop would love to speak more about them with you, so contact us online today or call +44 (0) 208 991 2700 to speak to a retail expert.
Protecting Against Inflation with Retail Stock Control and ERP Software
In the current economic climate, inflation has become a significant challenge for retail businesses. To maintain profitability, businesses must employ innovative strategies to safeguard their sales against the impact of inflation. However, by implementing the latest stock control and retail ERP software, businesses can minimise the impact of inflation, which is why Eurostop has collected some insightful tips for you here. 5 Tips for Safeguarding Your Retail Sales from Inflation 1. Modify Your Offerings One great way to stay on top of the competition during periods of inflation is to change up your offerings. This means making adjustments to your goods/services based on customer demand. It’s also important to determine what your best-selling items are and give them more prominence. Segment products, channels, and customers based on value, price sensitivity, and costs to serve, and apply different pricing strategies accordingly via your ERP/stock control software. 2. Investing in Marketing Tactics Developing a strategic marketing plan has a host of benefits but it is particularly pertinent during a recession. With inflation and the current cost of living crisis, soaring energy costs and increasing mortgage rates, many consumers are understandably reviewing their budgets and proceeding to spend with more caution than before. Here is where really understanding your audience and their pain points can allow you to focus on content that convinces them why they need your product and should continue to invest in your brand. Depending on your offering, you may have products that are cost effective, but strategies can also involve promoting durability or how they can use your products to do what is important to them right now. For example, when customers might be looking to spend less on items that they may deem as non-essential and cutting back on entertainment costs, lifestyle retailers may consider focusing on highlighting how home décor can make their homes a cosy place to spend time. Increasing the perception of your product’s worth can go a long way to maintaining or even increasing revenue. In addition, you can use your ERP and stock control systems to help analyse the effectiveness of your campaigns so that you can adjust accordingly for maximum impact. Loyalty systems and schemes can also help to convince customers that they are getting more value for their money. 3. Reward Current Customers Another great way to adjust your operations for inflation is by rewarding current customers or new ones via discounts for referrals and loyalty programs. For example, discounts for repeat customers will not only help you keep your current ones but also attract new ones. ERP systems make it easy to strategically offer, setup and synchronise these types of discounts across your selling channels and POS estate; as well as keep track of customers’ buying habits. 4. Cut Costs When Possible Modern retail ERP software can assist with keeping running costs down in a number of ways. They include: Helping retailers to avoid over or understocking their shelves so that they have the right stock in the right place according to demand. By being able to report and know how your products are selling in all locations is essential, allowing you to allocate correctly and make best use of your capital. Having excess stock is not cost effective and can also incur expensive warehousing costs. On the flip side, stock outs cost the business both in terms of lost sales and negative brand perception when customers are left disappointed. Knowing where your stock is and being able to keep an accurate track of stock movements can also reduce the chance of missing an all important potential sale. If a popular product, size or colourway is selling out in store, a stock control system can allow your staff to find out where the item is in stock, preventing customer disappointment, or purchasing from another retailer. Using the right technology to monitor and control your stock also provides an opportunity to quickly identify any discrepancies that might indicate waste or shrinkage, allowing the business to remedy the situation as quickly as possible and minimise costs. 5. Use Your ERP System to Implement Active Pricing During inflation, your retail store can adjust your pricing strategy accordingly to remain competitive by implementing active pricing structures. ERP software can provide key insight and analysis to be used to assess a retail establishment’s pricing potential, then prioritise their prices accordingly. How Does Inflation Impact the Retail Sector? Inflation impacts the retail sector when the cost of materials or supplies rises, resulting in higher prices for consumers. This means your customers have less money to spend on certain items. However, interestingly inflation isn’t always a negative thing in terms of the retail sector and can often result in: A Broader Audience: When the value of the currency in other countries is lessened, it can create an influx of tourists and travellers to seek more retail stores abroad because they’re cheaper. Enhanced Revenue: Often, when overall prices are on the rise, consumers tend to spend more on items that appear to be high quality even though they’re more expensive. Added Foot Traffic: Inflation can also result in increased foot traffic to retail stores that offer deals and discounts, as consumers become more price sensitive. ERP solutions can be useful in this regard, as they enable businesses to provide buying incentives and promotions more easily. How Eurostop Can Help Your Retail Business Guard Against Inflation As one of today’s leading retail ERP providers, Eurostop can help your business adjust to guard against inflation in a number of ways. As customers’ preferences change and the rising cost of living is affecting consumer habits, our ERP/Stock Control system can provide your business with in-depth information right down to SKU level, giving you invaluable granular insight. Advanced tracking and reporting can help you to determine what products lines are selling best, who’s buying them and offer key forecasting insight. The ERP/Stock Control solutions from Eurostop help you maintain central control of your retail business regardless of size, channels and number
What Features Do You Need from Retail ERP Software?
What Features Do You Need from Retail ERP Software? There are numerous retail ERP software solutions on the market, each with its own features and specialties – but some features should simply be considered must-haves at this point. If your current retail ERP software doesn’t include any of the following features, it’s definitely time to upgrade to a solution that will do a better job supporting your operation. Five Must-Have Features In Modern ERP Software Solutions 1 – Workflow automation Do your staff have to learn multiple systems with manual work to manage and maintain complex workflows, attempting to keep the systems running side by side, rather than using a single unified solution? Not only does this significantly increase work load for your staff, but it can also lead to errors over time or it may not even be possible to have your channels running with the same single view of stock, sales and product data. If so, you need better workflow automation in your ERP software. Today’s systems can unify all your channels and points of sale with a single platform and interface. This improves order processing and fulfilment, as well as providing a consistent experience to delight your customers. Do your customers have a significantly different experience when ordering online, rather than shopping in person? Customers don’t think in ‘channels’ rather they expect to be able to interact with your brand in the manner most convenient for them at any given time. For example, this may mean researching product information and promotions online, while coming in store to check a product out and placing an order for home delivery. Later they may want to use online help to get assistance with their order, and all the time, they value and most likely even expect a joined up experience. These micro-moments of interaction with your brand happen spontaneously with high expectation for quality responses from your customers, so you really need a powerful system supporting you to enable you to facilitate this. 90% of customers expect consistent interactions across channels and these omnichannel shoppers have a 30% higher lifetime value than those who shop using only one channel, so it is worthwhile investing in a software vendor that can facilitate this all important experience. 2 – Realtime universal inventory management For best results from your ERP software, it should give you complete oversight of your inventory with true real-time updates across all channels and your brick and mortar POS estate to provide a central repository for global stock availability. Stock totals can be updated instantly whenever a purchase is made, regardless of where or how the transaction occurred, and stock movements can be tracked precisely from fulfilment centers to stores. This ‘single view’ of stock gives you superior oversight and control of your stock. With the correct software to mine your sales and inventory data for valuable business insights, you can merchandise and move your stock to minimise stockouts and meet demand, resulting in an optimised stock position and minimising waste and reducing costs. However, this should also go further: 3 – Universal warehouse management Inventory needs to be tracked accurately within the warehouse, not just counted as an abstract number. A great retail ERP solution makes this happen. Barcodes or QR codes can be utilized to track each individual piece of stock, while monitoring it through various locations as well as states such as in transit or quality control, as well as integrating automatic handling of situations such as returns or re-stocks. This gives you complete oversight and control of every aspect of your inventory operations. 4 – Demand forecasting The best way to deal with over-and under-stocking issues is to not have them in the first place! Modern ERP retail software can do deep analytical reporting on sales trends over time, giving you detailed forecasts of expected demand in seasons to come. Plus, the longer you use the software, the more accurate these forecasts can become. 5 – Detailed tracking of important product attributes Retailers need to record many product attributes, so that they can analyse sales effectively. This could include supplier details, price strategies, seasons and delivery dates just as examples. Clothing stores need to pay close attention to sizes, colors and perhaps even fit – particularly if they’re going to successfully predict coming trends. Your retail ERP software should be able to track the attributes most important to your business. Retail ERP Software & Solutions Eurostop is trusted by major retailers around the world – and our scalable solutions can support your operation as well. Click here to request a free demonstration.
How Retail ERP Software Benefits Retailers of All Sizes
How Retail ERP Software Benefits Retailers of All Sizes For a modern fashion , footwear or lifestyle retailer or any other sales-focused business, one of the most important investments you can make is into high-quality retail ERP software. Enterprise Resource Planning software has become an indispensable tool for retail operations of all sizes because it pulls together valuable data from multiple different sources. A solid ERP deployment can encompass a business’s Customer Relationship Management (CRM) system, Business Intelligence (BI) analysis, inventory and ordering system, and more. In short, it provides a central focus to nearly every aspect of your retail operation, along with robust data-sharing and reporting systems that allow you to make the most of the information you have on hand. This leads to numerous benefits which are far more difficult to accomplish if you’re still using separate systems and databases. For example: Perhaps the most significant benefit to ERP systems is that it allows a single view of ‘truth’, so that you can best utilise your data to generate accurate but also tailored views to users. Data can be used to feed other business systems, such as your POS estate, merchandising, fulfilment, CRM and business intelligence systems. Customer information – Record customer account details, preferences and purchase history so that you can understand behaviour, demographically or by location, enabling better marketing and support opportunities. Product attributes – Be powered by the right software that allows you to record and manage products according to hierarchy, style or attribute. This level of organisation allows you to merchandise efficiently, using trends to cater to customer demand. Purchase, transfer, recall and replenish by attribute groups, rather than on a by item level, saving valuable time. For example if athleisure is doing well in a particular area, you may want to work on merchandising all sweathshirts as a group, rather than working on each style one at a time. Fulfilment – Knowing exactly where your inventory is based, and what you have available across your store portfolio will allow you to fulfil store requests and customer orders as quickly as possible. Multiple sales channels and fulfilment centres can certainly add complexity to operations, so for an omnichannel retailer an accurate and responsive system that has the right features to record and track stock is essential. Suppliers – Record supplier information and manage purchase orders and deliveries to identify the value of suppliers, plan cover and reduce risks of stockouts; or indeed overstocking (both of which can be costly in terms of lost sales or tied up capital expenditure and warehouse storage). Locations – Grade your store portfolio to allocate and replenish product and stock accord to targets or demand. In addition, you can report and analyse sales by location. The right ERP system will allow you to make the most of your stock in the right location, increasing turnover. Improved Targeted Marketing Campaigns Sending out identical offers to thousands or millions of people at once is ineffective, and customers are unimpressed with generic one-size-fits-all promotions. The trend is increasingly towards hyper personalised promotions and offers, which retail ERP software enables. By combining your CRM and Business Intelligence systems, you can gain deep insights into individual customer behaviour at a highly granular level. This makes it possible to send out truly personalised offers which are tailored to each buyer’s buying habits. You can even go beyond simply offering discounts on products they bought in the past by using predictive analysis to send offers for products they may want in the future! More Robust Point-of-Sale Services A single view of stock is essential when managing a multi-store operation. This single view allows retailers to effectively make the most of limited stock, especially during peak promotions. Since every POS in your store portfolio is synched with your ERP system, your retail staff will have a detailed view of where stock is in the business and access to customer account data. This means that they have the right information on hand to best serve your customers. If an item is doing particularly well in a prime location and has sold out, don’t lose a potential sale by missing the opportunity to source from another store or fulfilment centre. But you can only do this if you have a view of what is actually available and are able to locate the correct size/colour across your operation. An accurate and transparent view of stock means that retailers are able to minimise lost revenue. Furthermore, meeting demand and keeping customers happy, means that you can boost the instore and online experience and increase brand affinity. In addition, salespeople can now gain instant access to all your customer data, allowing them to offer targeted up sales. Plus, when this is combined with handheld EPOS devices, which can be taken to the customer anywhere on the shop floor, a far superior service is offered. Deep Analysis Of Sales And Stocking Trends It’s useful to know what products are selling and today’s ERP systems allow you to go much deeper. A clothing retailer, for example, can track items based on brand, size, material, colour, and more. This offers you unparalleled insights into purchasing behaviour and combined with historical data, can allow you to recognise new trends and create the correct plans to allocate and replenish your store portfolio. Get Retail ERP Software & More Eurostop is trusted by retailers around the world, with cutting-edge software and hardware solutions for managing your business. Contact us for a free demonstration.
Why Retail ERP Software is a Must for Fashion & Footwear Retailers
Why Retail ERP Software is a Must For Fashion & Footwear Retailers When managing a fashion or footwear retail operation – or any retail business – you have a lot of moving parts to keep track of. You need to stay on top of your products, stock, suppliers, allocations and replenishment, reward your loyal customers, measure the effectiveness of promotional campaigns, and always keep an eye on your bottom line the whole time. The amount of big data a modern retailer has to keep track of can be overwhelming. That’s why the tailored Enterprise Resource Planning (ERP) software systems from Eurostop can be so beneficial to fashion and footwear businesses. The right retail ERP software suite, customised to your needs, can streamline numerous aspects of your day-to-day retail operations, while also acting as a quality business intelligence tool for making smart, data driven decisions. What Is Retail ERP Software? Simply put, retail ERP software is a centralised piece of software which creates a single view of stock that contains everything you need to manage your retail operations and store portfolio. It connects various software tools while adding all data to a database or datawarehouse where data can then be mined, analysed and reported on. A typical retail ERP software package includes: Integrated (or connected) Point of Sale (POS) Inventory Management Supplier Management Order Management Merchandise Management Promotions Management Longer-term trends tracking and predictions CRM-style features for tracking individual customers or demographics Integration of multiple sales channels, promotions and reporting However, one benefit to tailored retail ERP software over a traditional ERP system is that the included modules can be customised, included or excluded based on the specific needs of your retail operation. Why Do Retailers Need ERP Software? The primary purpose of retail ERP software is to maintain accurate stock control while streamlining operations, which can also reduce costly mistakes such as stocking errors. For example, when a customer makes an in-store purchase, the point-of-sale system is synched to the ERP software with a fast and intuitive POS interface that makes it easy for the salesperson to process the sale with accurate stock, pricing, promotion and customer loyalty data. This makes a happy customer since the process happens so quickly and efficiently, minimising potential errors and time waiting at till point. During this process, sales staff may also capture customer loyalty information, including name, address, and (optionally) payment details. This data is stored and can prove invaluable for tracking customer purchase history and future marketing opportunities. As each POS in the estate is tied directly to the main stock control system, it automatically updates stock totals to reflect sales and refunds so that levels are transparent across your POS estate, channels and also at Head Office. This can prevent multiple channels competing for the same item of stock, allowing you to fulfil requests or orders accurately. Later on, if the customer visits your online store because they want to buy more of a particular item, such as socks, by logging into their account they can see their own purchase history. This allows them to quickly identify and re-order the socks they want or find other cross sell or up sell opportunities. The system may have even stored their payment details and preferences, to make checkout even faster. Then, when you’re trying to make purchasing decisions for the upcoming season, you can make effective use of this data – as well as information from all your other customers – to best understand what styles and colours sell, and in what locations. You could also pull up information on your bestselling channels, or even information on sales staff, to see who’s most effective at upsells, or fastest at processing orders. It’s easy to see how this level of automation and data collection can simplify your life and importantly enhance your retail business. How should Retail ERP Software Be Setup For Fashion and Footwear Retailers? That’s an overview of some of the potential customer touchpoints with your brand and how ERP software can assist the customer journey, however managing retail actually goes much deeper. So what sort of setup is particularly beneficial to retail operations? Master Data Management A retail ERP system should allow you to setup products by hierarchy or using attributes. This may include organising products by season or other merchandising groups, allowing retailers to manage and report on data correctly to effectively manage their operations. Size and colour variants are significant in the fashion and footwear industry. It’s important to be able to group SKUs (a particular colour and size variant) without having to setup hundreds of variations of the same product. Not only is the latter option disorganised, but it means that you can’t report easily for example on how well a particular colour line is selling without having to aggregate sales for different sizes. As an example, you may have a dress that comes in 3 different colours and five different sizes. This can be setup as 1 product, with 3 colour and 5 size variants, which is in effect 15 SKUs. The system will then be able to report on sales by individual colour (which would allow you to see which was the most popular colour) or by size. In addition, you would be also able to report on how well the dress sold as a whole that season. By having the right data available in an intelligent format, you can report and better understand your customers’ preferences at both a granular and summary level, to merchandise according to demand. Supplier Management Retailers may have a range of suppliers from which they order their product ranges. A holistic retail ERP system will also cater for supplier management. It could also include features to manage information such as supplier prices (cost, rrp, selling price) and packs. The system will process purchase orders for suppliers and allow you to book in and receive deliveries at stores or warehouses. Stock Management Stock movements and statuses can be complex; from booking in to receiving and statuses such as in transit, quality control, to
5 Benefits of Retail ERP Software
When it comes to improving your relationship with customers and keeping track of all of your retail company’s important data, there’s nothing quite as beneficial as reliable retail ERP software. As one of today’s leading providers of inventory control and POS software, Eurostop has helped hundreds of retailers improve their processes with our specialised ERP software. However, we wanted to share some of the leading benefits with you, so here they are! Real-Time Information Having access to the right data when you need it is essential for making informed business decisions, which is why retail ERP software is a key component of any successful business. This is because it provides you with real-time information from across your business. It synchronises all channels, as well as business functions such as accounting packages, to provide a single view of data on which you can reliably base your planning and strategy. This is particularly important when managing products, stock, sales, promotions, customers and orders across multiple channels in a fast paced retail environment and for an omnichannel customer experience. Inventory Management When running a retail business, inventory management is extremely important, helping ensure you have the necessary products stocked to meet customer demand. Both too much and too little stock can cause financial problems, as well as not having a transparent view of where stock is located in your business. Through the use of ERP software and stock control solutions, you know exactly what’s in your inventory, and where. This specialised software will also enable you to track trends and make long-term forecasts based on historical data Customer Management Solutions In addition to tracking your inventory, the right ERP software will enable you to record and manage customer purchase history as well. Improve customer loyalty by being able to understand your customers better. An ERP system automatically collects data from across your selling channels, and with the right reporting tools, you can analyse their shopping habits and preferences, providing you with insight into how you can serve them best. With this valuable information you can create targeted promotions that will help you meet their needs and expectations. Point-of-Sale (POS) Solutions Many ERP providers, Eurostop included, offer connected POS solutions designed to streamline your retail processes and provide added oversight and data. Sales and customer data is automatically synchronised to your central ERP system, and product, prices, stock and promotions can be reflected in your POS so that your entire business remains up to date with accurate information. Sales Analytics Many of your company’s major decisions will be based upon one thing: improving sales. That’s why the analytics information provided by ERP software is such an important component. You’ll gain insight into which products are selling and which aren’t, allowing you to make informed decisions such as which lines, colours or sizes need to be marked down, or what needs to be replenished. An ERP system can help buyers and merchandisers with planning and to establish how much product cover the business has. Contact us today for more about cutting-edge retail ERP software! For more information about our comprehensive retail solutions, contact us online today or call +44 (0) 20 8991-2700.
5 Gaps ERP Software Can Bridge in Your Business
When it comes to running a retail business, process efficiency and accuracy of data are both essential to your success. That’s why many invest in cutting-edge retail ERP software, like that offered by Eurostop. However, if you’re on the fence as to whether an updated retail ERP system will benefit you, we’ve collected some important facts for you here. Below are five gaps in your business that reliable ERP software can help you bridge. Dispute Resolution One of the foremost advantages of retail ERP solutions is that they can make dispute resolution easier for all parties involved. You’ll have an accurate audit trail and records related to, for example, suppliers, product information, prices, stock movements, sales, orders and fulfilment status to help identify and resolve any potential issues and prevent any disputes in the future. Comprehensive Data With ERP software you’ll have access to a wide variety of data, unifying it all under one umbrella, collecting data from across all channels and suppliers. This is not only the most convenient and streamlined option, but it also offers real-time data that is as accurate as possible. Informed Decision-Making When you make an important decision for your retail business, it’s vital to have all of the facts so that you can make an informed decision. With ERP solutions you’ll have access to the necessary data and insights to act in a timely manner, improving both the accuracy and efficiency of your daily processes; helping you to make better plans for the future. Customer Service Another very important aspect of your business is how you treat your customers. Retail ERP software is designed to improve your relationship with customers in a variety of ways, collecting and providing you access to data like customer purchase history and preferences. This enables you to better understand and serve your customers according to their wants and needs. In addition, fulfilment modules will also enable you to keep a close eye on store replenishment and order status, so that you can manage and fulfil orders as quickly as possible for true customer satisfaction. If your customer base is in the EU, then it is also important to consider the General Data Protection Regulation (GDPR) and ensure that your system has the correct features to enable you to deal securely with customer data Centralised System A robust ERP system will enable your business to operate seamlessly, rather than in silos. Different departments and users can be allocated appropriate permissions to different modules in the same system, which means that they are all operating off the same up to date information. Disparate systems that have to be updated manually can be time consuming to keep up to date, and are prone to error. Contact us today for more benefits about retail ERP software! To learn more about how our ERP software can benefit you, contact us today online. You can also call +44 (0) 20 8991-2700 for more information about our mobile POS systems, and more.
Retail Software
Retail Software Contact us Eurostop is a one stop shop for your connected retail software and systems. Our award-winning connected suite of retail software enables you to offer your customers a connected omnichannel experience, driving customer loyalty and optimising your business performance. Connected retail software in a connected world. Efficient Centralised Stock Control The right products, in the right place, at the right time. Eurostop’s head office stock control and merchandise management software, Retail Master , allows you to track, order and allocate stock to the right channels to meet customer demand, so that you can maximise your capital. Stock Control Connected Electronic Point of Sale (EPoS) Key to the instore experience, e-pos touch enables you to process sales and collect valuable customer information with ease. A fully connected system means that your sales staff have live visibility of stock inventory across the company. EPOS Connected Channels Consumers expect an omnichannel experience, whether online or in store. This relies on connected channels and systems. Eurostop specialises in providing additional retail software connections to ERP systems, ecommerce and many other systems and online channels. Connected Channels Tenant Management System A complete and managed service for landlords who need to report on tenant sales turnover. Tenant Management System Business Insights & Reporting A range of business intelligence reporting that provides you with actionable consumer and retail insights to make better decisions based on how your product line and business are performing. Meet customer demand and run your retail business in the best way possible. Business Insights & Reporting Let’s Get Started We will help you to achieve your goals and to grow your business. REQUEST A DEMO +44 (0) 208 991 2700 Find out more about Eurostop’s solutions, products and services Email [email protected] Phone +44 (0) 208 991 2700
Strengthening Retail Cybersecurity: A Focus on Retail Stock Control Software
In the face of digital disruption, connected systems and technology have become synonymous with retail and an enhanced omnichannel or unified commerce customer experience. Among the many solutions deployed by retailers, retail stock control software plays a pivotal role in such a system for effective management of inventory and optimising supply chain logistics. However, as the retail industry embraces the technological advancements, it also grapples with the escalating threat landscape posed by cybercriminals. Here, the retail professionals from Eurostop delve into the challenges of cybersecurity in the retail sector and examine how secure retail stock control software assists in fortifying defences against cyber threats. The Retail Sector Today: Navigating Digital Transformation The retail sector is undergoing a significant shift propelled by technological advancements and changing consumer behaviours. From traditional brick-and-mortar stores to online marketplaces and social channels, retailers are harnessing technology to adapt to evolving market dynamics and stay competitive and relevant. This digital transformation has revolutionised core operations, from inventory management and point-of-sale systems to customer relationship management (CRM) platforms. Why is Retail a Prime Target for Cyber-Attacks? Several factors contribute to the attractiveness of retail organisations as targets for cyber-attacks. Firstly, the sheer volume of payment information processed by retailers presents an enticing opportunity for cybercriminals seeking financial gain. Additionally, the extensive network of third-party vendors and supply chain partners introduces vulnerabilities that can be exploited to infiltrate retailers’ systems. Understanding the Cyber-Threat Landscape in Retail Recently, cyberattacks targeting the retail industry have surged in both frequency and sophistication. Retailers are entrusted with a wealth of valuable information, including customer payment details, personal information, and transaction histories, making them prime targets for cybercriminals. The consequences of data breaches in retail extend far beyond financial losses, encompassing reputational damage, regulatory penalties, and an erosion of consumer trust. The Modus Operandi of Cyber Criminals in Retail Cybercriminals employ a diverse array of tactics to target retailers, ranging from phishing and malware to ransomware attacks. Phishing remains a prevalent threat, with cybercriminals masquerading as legitimate entities to deceive unsuspecting employees into divulging sensitive information or clicking on malicious links. Cybersecurity Awareness Training: Empowering the Human Firewall Investing in cybersecurity awareness training is paramount for retailers to give employees the knowledge and tools they need to recognise and respond to cyber threats effectively. By educating staff on phishing detection, secure password practices, and safe browsing habits, retailers can significantly enhance their cybersecurity measures. Third-Party Risk Management for Retailers: Mitigating External Threats Effective third-party risk management (TRPM) is imperative for retailers to mitigate cybersecurity risks stemming from external vendors and partners. Retailers must conduct rigorous assessments of third-party suppliers, evaluating their security posture and adherence to industry best practices. Implementing robust contractual agreements and monitoring mechanisms can help mitigate the potential impact of third-party breaches on retailers’ operations and reputations. Contact us today for cutting-edge retail stock control solutions Eurostop supplies secure retail technology that focus on protecting your valuable systems and data. In addition our services extend to backup and recovery of your data should you be in the unfortunate scenario that you are exposed to a threat. Our priority in this case is to assist you to get up and running with minimal disruption to your business. Optimise your cybersecurity with our innovative retail stock control software. We also specialise in mPOS systems, tenant management solutions, and more. Contact us online today or call +44 (0)20 8991 2700 for more information.