Point de vente (POS) d’entreprise pour les détaillants
Contactez-nous Point de vente (POS) d’entreprise pour les détaillants La solution EPOS d’Eurostop, e-pos touch, fait bien plus que simplement traiter les transactions de vente. Dans le cadre de votre système de point de vente connecté, il s’agit d’un outil de vente omnicanal et multilingue sophistiqué qui vous aide à fournir le meilleur service client possible en magasin. Conçu par des détaillants pour les détaillants de mode, de chaussures et de bijoux. Factsheet Download Request a Call EPOS – Plus qu’une simple caisse Bien sûr, e-pos touch permet de traiter les ventes et les remboursements, mais les clients exigent une expérience toujours plus sophistiquée en magasin, alors pourquoi s’arrêter là ? Fournissez à votre personnel de vente un outil qui leur permettra de vérifier en direct les informations sur les produits et l’inventaire des stocks de n’importe où dans l’entreprise. Recueillez des informations sur la fidélité des clients, effectuez des ventes incitatives ou utilisez des promotions avancées. L’EPOS en direct signifie que quelle que soit la taille de votre domaine EPOS, des informations précises sur les stocks de l’ensemble de l’entreprise sont disponibles à chaque point de caisse, dans chaque magasin. Améliorez votre expérience en magasin Ajoutez une nouvelle dimension à l’expérience en magasin avec un écran arrière multimédia couleur. Immerger les clients dans l’expérience du magasin et s’engager avec des promotions ou des opportunités de vente incitative ; tous contrôlés depuis le siège social. L’écran orienté client permettra également au personnel de vente de pouvoir communiquer directement avec les clients internationaux à l’aide de l’assistance multiculturelle”…. Même si vous êtes en milieu de transaction. Votre domaine EPOS dans la paume de votre main Contrôlez et surveillez votre activité mondiale d’une simple pression sur un bouton. Chacun de vos magasins physiques fait partie de l’entreprise mondiale. Dans un monde de vente au détail omnicanal, vous souhaitez un moyen simple et rapide de prendre des décisions commerciales pouvant être propagées à vos magasins le plus rapidement possible. Notre gestionnaire de parc EPOS se synchronise avec le logiciel de contrôle des stocks et de gestion des marchandises d’Eurostop, ainsi qu’avec les systèmes ERP (SAP) avec une partie ou la totalité de votre parc EPOS, afin que vous puissiez offrir une expérience client cohérente dans vos magasins et canaux. Cela inclut la synchronisation instantanée des modifications apportées au stock, aux promotions, au CRM, à la sécurité, aux invites et aux devises. Développez votre entreprise et traversez les frontières L’EPOS d’Eurostop est actuellement utilisé dans près de 30 pays à travers le monde, des petits indépendants aux grands détaillants de niveau 1 avec plus de 12 000 magasins – e-pos touch est une solution éprouvée, évolutive et multilingue. En tant que solution utilisée sur tous les continents (Royaume-Uni, Europe, États-Unis, Asie), nos fonctionnalités incluent également l’impression fiscale pour différents pays. Profitez de notre expérience dans le commerce international et les lois fiscales locale et parlez- avec nous pour développer votre entreprise. L’image est tout Eh bien, c’est important et cela fait partie de votre identité. Tous les points de contact avec les clients doivent être cohérents et votre principal argument de vente en magasin doit donc renforcer l’esthétique de votre marque. Personnalisez votre interface EPOS pour refléter votre image de marque. Rapports et analyses des ventes La fonctionnalité de rapportset d’analyse des ventes vous permet de capturer et d’analyser les performances de vente de vos magasins. Gestion de la clientèle Les capacités de gestion des clients permettent aux détaillants d’augmenter de manière proactive la quantité de clients de haute qualité. Tarification internationale Commerce international avec plusieurs devises, impression fiscale et options multilingues Gestion de l’inventaire La gestion de la quantité d’inventaire sur place joue un rôle essentiel dans le succès de votre magasin. Livraisons directes Les magasins peuvent réserver et mettre à jour le stock par rapport aux bons de commande. Accomplissement omnicanal Avertit et permet au personnel du magasin de traiter et de suivre les commandes multicanaux des magasins d’expédition. Fonctionnalités EPOS Pour plus de détails, cliquez sur le bouton ci-dessous DÉVELOPPER LA LISTE DE FONCTIONNALITÉS Transactions Sale / refund / exchangeScan / product enquiry / key in SKUSuspend transactionRecall transactionView historyProduct enquiryCash calculatorItem infoAssign sales person per line / transaction Inter Branch Inter branch transfersLive stock check for any storeSell and fulfill from any store Shop Performance Sales reportDeposit reportCourtesy phone reportDaily by hour reportWeekly by daySGV reportWeekly by hour reportReserves reportRepairs reportSales report by staff member Methods of Payment CashChequeCredit cardVoucherBank transferCredit noteDepositReserveMulti tenderSplit paymentSerial Gift VoucherGivex Back Office Flash salesX, Z & B readPetty cash paid in & outPickupsDelivery with / without POSafe contentRepairsStock takesBHT uploadPrint invoiceEOD reportFCD reportPrint journalLabel printingAdvice note confirmation Till Operations AdminClocking in / Clocking outWeatherCalendarMailHelpMessagesInternet Receipt Scan for refund modeScan for transaction recallGift receiptsEmail receiptsConfigurable logo and trailer International MultilingualMulticurrencyAlternative tax ratesTax exemptFiscal printing Security Secure loginsMask loginLock screenPermissions for functionsPermissions for report access Customer Accounts Customer sales historyLoyaltyAdd to mailing listCustom fields Promotions Complex promotionsCustomer promotionsPrice over by line / transactionDiscount by item / transactionVoiding items / transactions Hardware PC – Windows basedTablet – Windows basedCompatible with standard bar code scannersCompatible with standard receipt printers DÉVELOPPER LA LISTE DE FONCTIONNALITÉS Transactions Sale / refund / exchangeScan / product enquiry / key in SKUSuspend transactionRecall transactionView historyProduct enquiryCash calculatorItem infoAssign sales person per line / transaction Inter Branch Inter branch transfersLive stock check for any storeSell and fulfill from any store Shop Performance Sales reportDeposit reportCourtesy phone reportDaily by hour reportWeekly by daySGV reportWeekly by hour reportReserves reportRepairs reportSales report by staff member Methods of Payment CashChequeCredit cardVoucherBank transferCredit noteDepositReserveMulti tenderSplit paymentSerial Gift VoucherGivex Back Office Flash salesX, Z & B readPetty cash paid in & outPickupsDelivery with / without POSafe contentRepairsStock takesBHT uploadPrint invoiceEOD reportFCD reportPrint journalLabel printingAdvice note confirmation Till Operations AdminClocking in / Clocking outWeatherCalendarMailHelpMessagesInternet Receipt Scan for refund modeScan for transaction recallGift receiptsEmail receiptsConfigurable logo and trailer International MultilingualMulticurrencyAlternative tax ratesTax exemptFiscal printing Security Secure loginsMask loginLock screenPermissions for functionsPermissions for report access Customer Accounts Customer sales historyLoyaltyAdd to mailing listCustom fields Promotions Complex promotionsCustomer promotionsPrice
Mobile POS System (MPOS)
Contact us Our mobile POS system (mPOS) is an all in one device that fits in the palm of your hand, enabling you the freedom to sell from anywhere – in store, pop-up shops and events. The single integrated payment device scans product information and takes a range of secure payments, empowering your retail staff and improving customer journey with mobile POS. Factsheet Download Request a Call https://www.eurostop.com/wp-content/uploads/2024/10/page3-video2.mp4 State of the art handheld payment MPOS system Wireless and integrated, a mobile point of sale device for your modern store The stunning yet durable device supports 1D and 2D barcode scanning and 4G, 3G, Bluetooth and WiFi 2.4G/5GHz connectivity. With a completely integrated POS and payment system, you can rest assured that connectivity issues are a thing of the past and you are always ready to take a sale. The in-built scan engine ensures quick and reliable scanning of product bar codes everytime for quick processing and payment, improving customer service. A charging base offers an easy docking point for all day power. MPOS Shortlisted for Retail Systems Awards 2020 We are delighted to announce that mpos has now been shortlisted for Point Of Sale Technology of the Year by the Retail Systems Awards! This award selects from providers of point of sale technology that are doing something new, with judges looking for genuine innovation in this busy space. Point of Sale Technology of the Year Sell on the go Sell anywhere with mobile POS systems Mobile point of sale (mPOS) solutions allow you to provide a range of in store checkout options, for the best in store customer journey. Process sales quickly and efficiently or check stock availability with additional till points, even with limited floor space, allowing you to upscale easily to meet demand. Robust and streamlined units containing the latest POS technology offer your staff the flexibility to take payments anywhere on the shop floor using a single hand held device. Using mobile point of sale (mPOS), you can even take sales at pop-up stores and special events. Secure mobile payment options Mobile Point of Sale (mPOS) supports a range of payment modes Take secure contactless payments, Chip & PIN, swipe card or mobile wallet (including Google Pay and Apple Pay) payments from one device, no additional connected devices needed. Digital receipts complete the streamlined process. Improve customer journey Eurostop’s mpos gives you the opportunity to offer a personalised service Talk to customers anywhere on the shop floor, collect customer preference information to serve them better, process payments from your mobile devices when footfall is high, or use your mpos to receive warehouse deliveries or confirm inter branch transfers, wherever you are or when your till points are busy. Offer the best service, and keep your customers coming back again and again. Sell on the go Process sales anywhere from a single, wireless integrated payment device Payment modes Offer a range of integrated payment modes – card, mobile wallet, loyalty points Point & shoot scanning A built in scan engine reads barcodes direct from the handheld device Check stock inventory Quick access to real-time stock inventory, both in store, or from across your EPOS estate Promotions management Supports all types of promotions and manual discounts Mobile store operations Use your mobile point of sale system as an additional device to book in warehouse deliveries and IBTs The Benefits of Eurostop’s Mobile Point of Sale System https://www.eurostop.com/wp-content/uploads/2024/10/Eurostop-Final-4.mp4 Mobile POS Features For more details, click on the button below Expand Feature list Transactions Sale / refundScan / key in SKUPrice over by lineDiscount by itemVoiding item / transactionSuspend transactionRecall transactionReceipt historyStock enquiryAssign sales person by lineFlash sales Customer Accounts (omnichannel) Customer setupAdd to mailing listLoyalty pointsCustom fieldsReal-time estate wide visibility Shop Performance Best Seller Report by today, yesterday, last month/week, user definedTop Sales Report by today, yesterday, last month/week, user defined Methods of Payment Integrated card payment (Mag stripe / Chip / NFC / QR code)Contactless paymentGoogle Pay / Apple PayAlipay, WeChat Pay (coming soon)Multi tenderLoyalty Points Promotions Complex promotionsCustomer promotions Security Secure loginsPermissions for functionsPermissions for report access Receipt Digital receiptsConfigurable logo and trailer International Multilingual Hardware Wireless and integrated PCI compliant payment1D and 2D barcode scanning4G, 3G, Bluetooth, WiFi 2.4G/5GHz connectivityCharging base includedRemovable lithium batteryBuilt in scan engine Unified Commerce Real-time sync to Head Office Seamless connection to multichannel & business systems e.g. ERP, Accounting Mobile Store Operations Warehouse deliveriesInter branch transfers Expand Feature list Transactions Sale / refundScan / key in SKUPrice over by lineDiscount by itemVoiding item / transactionSuspend transactionRecall transactionReceipt historyStock enquiryAssign sales person by lineFlash sales Customer Accounts (omnichannel) Customer setupAdd to mailing listLoyalty pointsCustom fieldsReal-time estate wide visibility Shop Performance Best Seller Report by today, yesterday, last month/week, user definedTop Sales Report by today, yesterday, last month/week, user defined Methods of Payment Integrated card payment (Mag stripe / Chip / NFC / QR code)Contactless paymentGoogle Pay / Apple PayAlipay, WeChat Pay (coming soon)Multi tenderLoyalty Points Promotions Complex promotionsCustomer promotions Security Secure loginsPermissions for functionsPermissions for report access Receipt Digital receiptsConfigurable logo and trailer International Multilingual Hardware Wireless and integrated PCI compliant payment1D and 2D barcode scanning4G, 3G, Bluetooth, WiFi 2.4G/5GHz connectivityCharging base includedRemovable lithium batteryBuilt in scan engine Unified Commerce Real-time sync to Head Office Seamless connection to multichannel & business systems e.g. ERP, Accounting Mobile Store Operations Warehouse deliveriesInter branch transfers Let’s Get Started We will help you to achieve your goals and to grow your business. REQUEST A DEMO +44 (0) 208 991 2700 Find out more about Eurostop’s solutions, products and services Email [email protected] Phone +44 (0) 208 991 2700
POS Case studies
All Posts| POS Case studies| Chateau de Sable invests in Eurostop retail… September 24, 2024 Children’s fashion retailer renowned for quality fabric and finish invests in retail systems to streamline business and customer… Read More Beauty brand TheFaceShop manages complex store promotions… September 24, 2024 Successful international natural beauty brand manages over 1000 products using Eurostop’s retail management solution TheFaceShop is a leading… Read More Winter Time wraps up its sales and… September 24, 2024 Leading international winter clothing specialist invests in state of the art systems to support global expansion Winter Time… Read More 100% Remote Rollout of Full Livestock Retail… April 16, 2021 “We are already seeing the benefits and really seeing the potential of the systems in the short time… Read More Bovet 1822 chooses Eurostop Retail Systems for… April 12, 2021 Seamless project implementation within a short timeline The best solution that fits unique business needs and requirements Professional,… Read More All Watches enhance customer experience by adopting… February 11, 2021 Cloud-based solution provides cost-savings as an alternative for SMEs to eliminate the high cost of physical servers Dashboard… Read More Everbest optimises operations and performance by adopting… January 29, 2021 A fully integrated system that streamlines internal and external processes Provides up-to-date data consolidation and real-time inventory movement… Read More Kwang Sia improve productivity by using Eurostop… January 13, 2021 Fully integrated system across all brands and channels, including ecommerce and in-store traffic count, streamlines processes Real-time inventory… Read More Flexible Eurostop systems help Simmonds meet busy… November 5, 2019 Flexible retail systems enable pop-up schoolwear shops to help manage the busy summer, extending the sales period to… Read More Shaws Department Stores invest in Eurostop to… November 5, 2019 “We looked at a number of solutions and when we asked Eurostop whether the system could meet our… Read More Tiso achieves faster stock replenishment, optimising customer… January 4, 2019 “The stock replenishment facility within e-rmis was exactly what we were looking for. It gives us far greater… Read More Trotters Childrenswear chooses Eurostop for Seamless Migration… October 24, 2018 “It was one of the smoothest and quickest system rollouts that we have experienced. Eurostop made the changing… Read More Hawes & Curtis implements retail systems from… October 5, 2018 “A personal service, not just excellent customer service, is paramount to the Hawes & Curtis brand experience.” CEO… Read More Robert Goddard transforms retail operations with Eurostop June 22, 2017 “The Eurostop team are extremely knowledgeable and professional but more importantly very approachable. The team ensured the migration… Read More Galaxy Optical sees bright future ahead with… March 24, 2017 “Eurostop’s knowledge and understanding of European fiscal compliance was invaluable, they guided us through the taxation and legislation… Read More FatFace makes a splash across the pond… February 3, 2017 “As a business moving into a new market, we needed an IT partner with international experience, that understood… Read More Base Clothing wins with seamless multichannel customer… November 16, 2016 “Eurostop has made replenishment and fulfilment seamless. The automatic requests save us so much time, we can share… Read More Northern Ireland jeweller Argento chooses retail systems… April 6, 2016 New retail systems provide improved stock management across fashion jeweller’s retail stores. Argento is one of the… Read More Luxury mobile phone provider Vertu rings the… August 28, 2015 Vertu’s investment in latest technology ensures premium level customer experience Vertu aims to deliver the world’s best luxury… Read More Help for Heroes Trading grows with Eurostop… August 27, 2015 Integration capabilities are key for new Debenhams concessions Help for Heroes Trading Limited is the retail arm of… Read More Award winning, premium fashion retailer Jules B… August 26, 2015 Seamless transparent fulfilment across stores and warehouse ensures responsive customer service for online orders Jules B has been… Read More Orelia unique jewellery brand expands into US… August 26, 2015 British costume jewellery designer leads market supplying UK retailers and high profile Topshop concessions in USA. Orelia, a… Read More Gaynor Sports invests in Eurostop’s retail management… August 26, 2015 ‘Mecca’ for outdoor clothing in heart of Lake District uses Eurostop systems to manage sales of thousands of… Read More Successful fashion brand CHARLES & KEITH builds… August 25, 2015 Successful international fashion brand CHARLES & KEITH has over 350 stores worldwide, through which they bring trends to fashion-forward… Read More Classic men’s clothing retailer, Roderick Charles, measures… July 8, 2014 Quality bespoke gentleman’s outfitters relies on specialist merchandising systems across it’s retail chain and website. Founded in 1992,… Read More Iconic British handbag brand empowers retail operations… January 24, 2014 Iconic British handbag brand empowers retail operations with Eurostop Founded in 2008, the Cambridge Satchel Company produces colourful… Read More Nevisport’s continued investment in Eurostop supports growing… January 24, 2014 Leading outdoor and snow sports retailer relies on Eurostop’s retail management solution to promote transparency, accelerate stock control… Read More Overland Shoes continues to invest in Eurostop… January 24, 2014 Premium G-Star RAW Footwear brand relies on Eurostop to integrate stock control and merchandising across Belgium, France, Germany,… Read More Pazzion sets new trend in retail management… January 24, 2014 Singaporean ladies’ shoe designer invests in latest technology to support ambitious international growth plans Pazzion shoes are designed… Read More Erke Sports brand rolls out Eurostop systems… September 1, 2011 International sports apparel company rolls out retail IT systems countrywide. Erke is an international sports brand and part… Read More Leading Labels maintains margins thanks to Eurostop’s… October 3, 2009 Out-of-town, multi brand fashion retailer reaps benefits from investment in retail system across its 23 stores in the… Read More Nevisport Leading outdoor and snow sports retailer… October 19, 2008 From one small store founded in Fort William High Street in 1970, Nevisport has grown into one of… Read More Ann Summers sees 4% increase in sales… May 7, 2008 Ann Summers is one of the most successful privately held companies in the UK. It has over 7500… Read More Ben Sherman expands retail
EPOS (e-pos)
Contact us Retail EPOS Software Eurostop’s EPOS (Electronic Point of Sale) system, e-pos touch, does so much more than just process sales transactions. As part of your connected retail EPOS software, it’s a sophisticated omni-channel and multilingual sales tool that helps you provide the best possible customer service in store. Designed by retailers for fashion, footwear and jewellery retailers. Factsheet Download Request a Call EPOS – More than just a till Of course, e-pos touch allows you to process sales and refunds, but customers are demanding an ever more sophisticated experience in store, so why stop there? Provide your sales staff with a tool that will allow them to check live product information and stock inventory from anywhere across the company. Collect customer loyalty information, upsell or use advanced promotions. The live EPOS means that no matter what the size of your EPOS estate, accurate stock information from across the business is available at every till point, in every store. Enhance your in store experience with our retail EPOS software Add a new dimension to the in-store experience with a full colour multimedia rear display. Immerse customers in the store experience and engage with promotions or upselling opportunities; all controlled from Head Office. The customer facing screen will also empower sales staff to be able to communicate directly with international customers using ‘multi culture assist’…. even if you are mid transaction. Your EPOS estate in the palm of your hand Control and monitor your global business at the touch of a button. Each of your bricks and mortar stores are part of the global business. In an omni-channel retail world, you want a quick and easy way to make business decisions that can be propagated to your stores as quickly as possible. Our EPOS estate manager synchronises with Eurostop’s stock control & merchandise management software, as well as ERP systems (SAP) with part or all of your EPOS estate, so that you can provide a consistent customer experience across your stores and channels. This includes instant synchronisation of changes to stock, promotions, CRM, security, prompts and currencies. Grow your business and cross borders Eurostop’s EPOS is currently in use in nearly 30 countries worldwide, from small independents to large Tier 1 retailers with over 12,000 stores – e-pos touch is a proven solution which is scalable and multilingual. As a solution which is used across continents (UK, Europe, USA, Asia), our features also include fiscal printing for different countries. Take advantage of our experience in international trading and local tax laws and speak to us about expanding your business. Image is everything Well, it’s important and part of your identity. All customer facing touch points should be consistent and so your main selling point in store should reinforce your brand aesthetics. Customise your EPOS interface to reflect your brand image. Sales Reporting & Analytics Sales reporting and analytics functionality allows you to capture and analyse your stores’ sales performance. Customer Management Customer management capabilities enable retailers to proactively increase the quantity of high-quality customers. International Pricing Trade internationally with multi-currency, fiscal printing and multi language options Inventory Management Managing the quantity of on-site inventory plays a vital role in the success of your store. Direct Deliveries Stores can book in and update stock against purchase orders. Omni-channel Fulfilment Notifies and allows store staff to process and track multi-channel orders from shipping stores. EPOS Features For more details, click on the button below Expand Feature list Transactions Sale / refund / exchangeScan / product enquiry / key in SKUSuspend transactionRecall transactionView historyProduct enquiryCash calculatorItem infoAssign sales person per line / transaction Inter Branch Inter branch transfersLive stock check for any storeSell and fulfill from any store Shop Performance Sales reportDeposit reportCourtesy phone reportDaily by hour reportWeekly by daySGV reportWeekly by hour reportReserves reportRepairs reportSales report by staff member Methods of Payment CashChequeCredit cardVoucherBank transferCredit noteDepositReserveMulti tenderSplit paymentSerial Gift VoucherGivex Back Office Flash salesX, Z & B readPetty cash paid in & outPickupsDelivery with / without POSafe contentRepairsStock takesBHT uploadPrint invoiceEOD reportFCD reportPrint journalLabel printingAdvice note confirmation Till Operations AdminClocking in / Clocking outWeatherCalendarMailHelpMessagesInternet Receipt Scan for refund modeScan for transaction recallGift receiptsEmail receiptsConfigurable logo and trailer International MultilingualMulticurrencyAlternative tax ratesTax exemptFiscal printing Security Secure loginsMask loginLock screenPermissions for functionsPermissions for report access Customer Accounts Customer sales historyLoyaltyAdd to mailing listCustom fields Promotions Complex promotionsCustomer promotionsPrice over by line / transactionDiscount by item / transactionVoiding items / transactions Hardware PC – Windows basedTablet – Windows basedCompatible with standard bar code scannersCompatible with standard receipt printers Expand Feature list Transactions Sale / refund / exchangeScan / product enquiry / key in SKUSuspend transactionRecall transactionView historyProduct enquiryCash calculatorItem infoAssign sales person per line / transaction Inter Branch Inter branch transfersLive stock check for any storeSell and fulfill from any store Shop Performance Sales reportDeposit reportCourtesy phone reportDaily by hour reportWeekly by daySGV reportWeekly by hour reportReserves reportRepairs reportSales report by staff member Methods of Payment CashChequeCredit cardVoucherBank transferCredit noteDepositReserveMulti tenderSplit paymentSerial Gift VoucherGivex Back Office Flash salesX, Z & B readPetty cash paid in & outPickupsDelivery with / without POSafe contentRepairsStock takesBHT uploadPrint invoiceEOD reportFCD reportPrint journalLabel printingAdvice note confirmation Till Operations AdminClocking in / Clocking outWeatherCalendarMailHelpMessagesInternet Receipt Scan for refund modeScan for transaction recallGift receiptsEmail receiptsConfigurable logo and trailer International MultilingualMulticurrencyAlternative tax ratesTax exemptFiscal printing Security Secure loginsMask loginLock screenPermissions for functionsPermissions for report access Customer Accounts Customer sales historyLoyaltyAdd to mailing listCustom fields Promotions Complex promotionsCustomer promotionsPrice over by line / transactionDiscount by item / transactionVoiding items / transactions Hardware PC – Windows basedTablet – Windows basedCompatible with standard bar code scannersCompatible with standard receipt printers Third Party Integrations A personal service, not just excellent customer service, is paramount to the Hawes & Curtis brand experience. CEO Touker Suleyman Read in French Let’s Get Started We will help you to achieve your goals and to grow your business. REQUEST A DEMO +44 (0) 208 991 2700 Find out more about Eurostop’s solutions, products and services Email [email protected] Phone +44 (0) 208 991 2700
Elevate Mother’s Day Sales with Mobile POS Solutions: A Guide for UK Retailers
As Mother’s Day approaches, UK retailers are preparing to make the most of this celebration shopping period. It provides an ideal opportunity to promote your products to customers looking to treat their mothers on this special occasion. To maximise sales and provide an exceptional shopping experience, consider implementing a mobile POS system. To get started, here the team of retail experts from Eurostop has collected some ways you can leverage an mPOS system to elevate your Mother’s Day sales. Outlined below are some key points to consider: Creating Thoughtfully Curated Mother’s Day Gift Baskets Mother’s Day gift baskets offer a convenient and customisable gifting option for customers seeking a curated selection of products. Take this opportunity to craft unique gift baskets that cater to different preferences and budgets. Consider particular themes such as relaxation, indulgence, or self-care, and fill each basket carefully with your chosen items. It provides an excellent opportunity to introduce or promote products to a potential new audience, and bundling with top sellers can help incentivise the purchase. Understand Your Customers Having a clear understanding of your customers’ shopping habits is essential in creating an effective sales strategy and preparing the most effective promotions. Gain insights into your customers’ shopping habits and preferences with an omnichannel POS system. Analyse historical sales data to track trends and tailor your marketing efforts accordingly. This might include being armed with the right targeted messaging, tailored ads, offers and the correct stock levels to meet demand. Knowing your customers and how they like to shop is key to meeting their needs and providing great customer service. Knowing your customers and considering their marketing preferences is also a key consideration. Although avenues and channels for outreach are growing every day, you will want to keep valuable customers on board by contacting them at the appropriate frequency with relevant content and also respecting any wishes for opting out of particular campaigns. Consider Your Promotions Manage Mother’s Day promotions seamlessly with mPOS systems. Consider offering gift cards, discounts and special deals to attract more foot or web traffic and drive sales. Provide mPOS Solutions for Your Staff Equip your staff with mobile POS solutions to assist customers on the floor. Mobile POS solutions make it easier for staff to communicate with customers directly on the floor and make sales. With the right mPOS system, they can easily access product information, check stock availability and process transactions directly from mobile devices. This is especially useful during busy promotional periods when demand is greater but you want to take the opportunity to leave customers with a very positive brand experience. An omnichannel POS estate with mPOS solutions enables employees to pull up info on customers’ past purchases to show them products they might enjoy. Connected Advertising Solutions As with many business processes data, in this case performance information, is invaluable. But there is no point collecting it unless you have the right tools to gain the right insights. When carrying out a promotional campaign, it’s important to invest time in analysing the results to see what was effective and what wasn’t so that you can react accordingly and get a real return on investment. Monitor the success of your Mother’s Day marketing campaigns in real-time with a global and interconnected dashboard and optimise your advertising efforts to maximise results. Not only can you keep an eye on what’s going on in your brick-and-mortar locations, but also online as well, ensuring you get the most out of your ad spend and marketing investment. Providing Personalised Gifting Inspiration One way to elevate your customers’ shopping experience is by offering personalised gifting inspiration tailored to their unique preferences and interests. Instead of generic gift suggestions, leverage data from past purchases and browsing history to curate a selection of thoughtful gift ideas. Minimise Queues and Improve Efficiency Keep queues short and enhance efficiency during busy periods with an mPOS system. Process payments from anywhere in the store for a flexible and seamless shopping experience. Implementing an omnichannel POS solution can help ensure that your retail stores do not have long queues out the door during busy periods, such as Mother’s Day. The best POS systems enhance efficiency across all aspects of the selling and buying experience, allowing for quick handling of high customer footfall. Innovative POS solutions allow staff to process payments from anywhere, providing flexibility and the option to scale up with mobile sales and transactions directly on the shop floor. Additionally, omnichannel POS systems connect and synchronise your current POS estate to a central stock control system/ERP system which means you have a single and central view of your inventory allowing the business to merchandise, allocate and replenish efficiently and effectively, according to demand. Provide Excellent Customer Service Offer a true omnichannel experience by connecting all touchpoints in the customer journey. Implement a central loyalty system to personalise offerings and ensure a consistent shopping experience. The right POS system can improve customer service by assisting your brand to offer a true omnichannel experience. Customers will most likely interact with your brand across many touchpoints and multiple channels in their journey to purchase. In reality, these channels need to be powered with a connected system or tech stack to make the most of your data, ensure that it is accurate, and that you are able to offer a consistent and seamless shopping experience for your customers. This could involve a central customer loyalty system that stores and provides access to all data allowing you to promote suitable offerings to your customers; including marketing preferences. The GDPR has made it essential to adhere to gain marketing consent, but not only that, during this potentially sensitive time, you don’t want to be insensitive by reminding customers who prefer not to mark the occasion. This type of consideration can go a long way to making your valuable customers feel like they are important to you and keep them loyal to your brand for the long term. In addition, keeping the shopping
How Can an Advanced EPOS System Help Manage Your Jewellery Store?
Whether you own a jewellery brand or manage a store, keeping track of staff and making sure clients are happy and get what they need is key. That’s why having the most efficient retail EPOS system is essential. Not only will it process sales, but it will also help streamline your daily processes, collect customer information, help you manage stock and much more. Here the team of retail experts from Eurostop wanted to share some of the biggest benefits of implementing high-quality retail EPOS systems. Insight into Your Customers’ Buying Habits Arguably one of the most important aspects of retail EPOS solutions is that they help you collect information about customers and their preferences. Furthermore, if you have the right reporting and insights to use this data effectively, you will be able to analyse buying habits and really get to know your customers to build a relationship with them. In store, sales associates can utilise this information to provide a personalised shopping experience, making recommendations for cross-selling and up-selling based on past buying history. Such information can also be used by head office or your marketing department for targeted marketing campaigns, customer loyalty programs, and more. Offering Discounts by Category When people purchase jewellery, they’re often celebrating an important occasion or looking for a special gift. You can take advantage of this by segmenting data and perhaps offering targeted promotions at particular times of the year or discounts which can also be setup and applied automatically at point of sale. Offering promotions in certain stores may also be used to increase footfall in targeted locations. Creating & Tracking Orders Another important advantage of retail EPOS systems is that they can be connected to your central Head Office system and other business applications. With this integrated tech stack you can create records of suppliers and manage and track purchase orders, deliveries and transfers across your warehouse and store estate. This all helps you to record and maintain accurate visibility of your stock to allocate and replenish stores according to demand. Contact us today for information about our retail EPOS systems If you want to streamline your daily processes and increase your bottom line, implementing an advanced retail EPOS system is a must. Eurostop’s connected retail EPOS system is a sophisticated omni-channel and multilingual sales tool designed to help you provide the best customer experience. Specifically designed for fashion, footwear, and jewellery retailers, our EPOS solutions enhance the in-store experience for customers, in addition to providing you with key reporting and insight. In addition to our retail EPOS systems, we also offer best-in-class MPOS systems, mobile retail apps, tenant management systems, fiscalisation services, and more. Contact us online today for a no-obligation demonstration or call +44 (0) 208 991 2700.
Respect des lois de fiscalisation – Cinq questions à poser sur les systèmes EPOS de détail
De plus en plus, les détaillants qui souhaitent opérer dans plusieurs pays peuvent faire face à des problèmes coûteux et juridiquement difficiles liés à la gestion de différentes réglementations fiscales. Élément crucial dans la lutte contre la fraude, la fiscalisation garantit que les transactions d’un commerçant sont enregistrées et que la TVA appropriée est payée pour un pays donné (lire ici en anglais). Lorsque vous opérez sur deux marchés ou plus qui utilisent la fiscalisation, l’aide à la conformité est cruciale, tout comme la collaboration avec un partenaire de systèmes EPOS de détail qui a déjà obtenu la certification et les processus pour prendre en charge les diverses exigences. Chez Eurostop nous avons identifié cinq questions clés à prendre en compte lorsque vous envisagez d’étendre votre activité à l’étranger: Quel point de vente dois-je choisir? Le choix d’un système de point de vente qui peut répondre aux exigences légales fiscales, gérer plusieurs devises, tout en ayant une interface facile à utiliser pour le personnel, est essentiel. Avoir un point de vente intuitif améliore le service client et réduit le temps de formation du personnel, ce qui est important dans un secteur où les effectifs fluctuent pour répondre à la demande saisonnière. Comment fonctionnent les processus de vente au détail associés? Bien qu’il soit important d’avoir un système de point de vente qui traite les ventes qui respectent les exigences fiscales locales, il est également essentiel de considérer comment il se connecte à vos autres systèmes. Les systèmes EPOS de vente au détail unifiés aident les responsables à visualiser les transactions et les mouvements de stock dans l’ensemble de l’entreprise, y compris multicanal ainsi que dans des pays spécifiques. Vous pouvez également avoir des exigences de fiscalisation différentes qui doivent être prises en compte, selon la nature des marchandises, ou par exemple, s’il y a un café en magasin, où la transaction doit être enregistrée d’une manière différente. Quels rapports sont exigés par les autorités? Chaque pays a des lois fiscales spécifiques qui exigent des rapports différents. Ceux-ci peuvent également différer selon les méthodes de paiement, par exemple, les espèces, le crédit, les bons, les devises et les cartes bancaires internationales internes peuvent tous nécessiter des rapports différents. Travailler avec un fournisseur de logiciels spécialisé dans la vente au détail aide à identifier vos besoins dès le départ et la meilleure façon de les atteindre Comment les ventes sont-elles déclarées aux autorités? Certains pays d’Europe (la Pologne, l’Italie et la Hongrie par exemple) imposent l’utilisation d’une imprimante de reçus certifiée connectée au réseau qui communique directement avec l’autorité fiscale. Cependant, des approches logicielles sont de plus en plus introduites pour répondre aux nouvelles réglementations. Ceux-ci définissent un processus, pour lequel les fournisseurs de logiciels de point de vente doivent démontrer leur conformité. Souvent, ces approches signifient que chaque transaction doit être signée à l’aide d’un processus de certification fourni par les autorités fiscales. La signature est formée à l’aide d’un certain nombre d’éléments, tels que l’ID de registre, le numéro de reçu, la transaction précédente, la date et l’heure de la transaction, le montant, les montants de TVA aux taux applicables. Ces données sont transmises immédiatement aux autorités via un service web sécurisé, et une fois enregistrées, le client reçoit un reçu. Étant donné que chaque transaction est signée et contient la signature de la transaction précédente, elle crée un historique traçable qui permet de détecter les transactions manquantes ou altérées, contribuant ainsi à réduire la fraude. Comment choisir le bon fournisseur? Choisir le bon fournisseur avec un logiciel certifié qui respecte les lois de fiscalisation peut économiser beaucoup de temps et d’argent. Chez Eurostop nous avons l’expérience de travailler avec de nombreux détaillants internationaux (y compris Marks & Spencer International, FatFace et Trespass) et sommes expérimentés dans le développement de logiciels pour répondre aux lois de fiscalisation locales. Nous avons récemment obtenu la certification de nos , e-pos touch, afin de se conformer aux lois françaises de fiscalisation. Avec cette certification, cela signifie que les détaillants peuvent commercer en France en sachant que leur point de vente est conforme à la législation fiscale française (introduite en janvier 2018). Pour se conformer aux exigences fiscales françaises, nous avons intégré notre logiciel de point de vente au détail avec la solution middleware EFSTA (un des principaux développeurs de logiciels fiscaux) “Registres fiscaux électroniques” (EFR). Les détaillants pourront montrer aux autorités fiscales qu’ils se conforment à l’aide d’un logiciel de point de vente certifié, et le processus de transaction est simple, sécurisé et transparent pour les détaillants et leurs clients. If you are considering expanding into new European markets, talk to us today on +44 (0)20 8991 2700, contact us at [email protected], ou demandez à être rappelé
Why All Businesses Should Have a Modern ePOS System
Why All Businesses Should Have a Modern ePOS System If you’re a business owner, then you know that there are a lot of complex, interlinked, and variable processes to maintain to ensure that your business runs smoothly. You have to make sure that your products are in stock (and conversely that you don’t hold too much stock), that your employees are doing their jobs correctly, and that your customers are receiving the best omnichannel experience. One way to facilitate this, and also make your life a little bit easier, is by implementing a modern ePOS system into your POS estate and retail business. Here are the benefits of retail ePOS systems and why every business needs to use them. Rapid Transactions Your business will be able to serve customers much more efficiently with an up-to-date ePOS system. An intuitive and connected retail system will let your sales associates process transactions quickly and easily with fewer mistakes, with the correct information available at the point of sale to provide the best possible customer service. This also means that you’ll be able to make more sales, which will boost your business’ productivity and bottom line. Additionally, there will be fewer mistakes per transaction, which brings a host of benefits. First, you’ll save time since you won’t have to go back and fix errors or have inaccurate data. Second, you’ll avoid the hassle and cost of returns or exchanges. Finally, your customers will be more likely to have a positive experience with your business, which could lead to repeat business or referrals. Improved Reporting You’ll be able to track your sales data more accurately with a connected ePOS system. With the right tools, this valuable data can provide a wealth of information, enabling you to make informed decisions about your business. For example, a well-designed retail and reporting system can allow you to report by attributes such as season, or level in your hierarchy. That way you can see how well certain categories, such as T-shirts, are selling – with options to report down even to colour and size variants. See what is selling well and what cover you have so that you can adjust your purchasing and merchandising accordingly. You can also use customer loyalty data to improve your marketing efforts or target specific discounts or upselling opportunities. This is particularly important as retail evolves and consumers expect a hyper-personalised service. Productivity Benefits Spread to Other Areas Once you’ve implemented a modern ePOS system, you’ll start to see productivity benefits in other areas of your business as well. For example, your employees will be able to spend more time helping customers, since the right technology will empower them, providing the best platform and data to enable them to focus on the customer experience. Additionally, you may find that you have more time to focus on other aspects of your business since the ePOS system will be handling a lot of the grunt work. Retail ePOS Systems from Eurostop Are Perfect for Fashion and Footwear Retailers At Eurostop, we offer retail ePOS systems that are perfect for fashion, footwear, and lifestyle retailers. We have a wide range of products to choose from, so you can find the perfect system for your business’s needs. Contact us today to learn more about our retail ePOS systems and how they can benefit your business. We offer no-obligation demonstrations, so you can see for yourself what a game-changer this is for your business. Contact a retail specialist now
mPOS: The Benefits for Your Business
mPOS: The Benefits for Your Business If you’re like most retail business owners, you’re always looking for ways to improve turnover, grow your business and have processes run smoother. That’s why mPOS can be such a great solution for your business. mPOS is short for mobile point of sale, and it offers a number of benefits that can help improve your bottom line. Here are some of the key benefits of mPOS. Shorter Checkout and Return Lines One of the best benefits of mobile points of sale is that they can help shorten checkout and return lines. If you have mPOS units available, you have the option to flexibly and easily scale up during busy periods, with additional staff on hand to process transactions. Customers won’t have to wait as long to check out, which can drastically reduce abandonment rates, reducing your chance of losing a sale. Mobile point of sale units can also be used for returns, so you can process them more quickly, removing an additional friction point in your customer journeys. Integrate mPOS With Your Existing Systems Mobile points of sale can be used with most payment processors, so you can continue to use the same processor you’ve been using. Mobile points of sale should also be connected with your retail system (stock control and POS estate) so that you can maintain your central and single view of stock, which can assist with supporting the ever-important omnichannel customer experience. The Lowest-Cost Solution Mobile point-of-sale solutions are not low-quality or cheap, but they are the most cost-effective solution on the market. Mobile points of sale are a great way to save money and improve your business while getting the most value. Save Money and Make Your Life Easier with mPOS From Eurostop! If you’re looking for a way to improve customer journeys in-store, save money and improve processes, mPOS is the solution for you. With its easy setup and shorter checkout and return lines, mPOS can help you run your business more efficiently and improve your bottom line. Contact Eurostop to get a no obligations demonstration of our mPOS which doesn’t require any extra scanner and learn how it can benefit your business!
Choosing POS Systems: On-Premise vs Cloud-Based vs Hybrid
Choosing POS Systems: On-Premise vs Cloud-Based vs Hybrid If you’re looking for the perfect Point-of-Sale (POS) system to support your retail operation, it’s important to think about how the system will be hosted when making your decision. In terms of the basics, most POS systems today are fairly uniform. They almost always include: Terminals or tablets for viewing product, customer and sales transaction information Barcode scanners A PDQ (Process Data Quickly) machine for Chip & PIN or contactless card payments Receipt printers Cash storage POS software, which also may include inventory tracking and Customer Relationship Management One of the differences between systems is how they’re hosted and accessed. These models can be broken down into three types: on-premise, cloud-based, and hybrid. Let’s take a look at the differences between them. The Three Major Types of POS System Implementations 1 – On-Premise An on-premise system means that all information is stored locally, on your own systems. So you require suitable servers to ensure adequate system performance and appropriate space or a data center to house the equipment. This does give you a high degree of control over your own data, as well as meaning that your POS system can continue to function even if you lose your external internet connection. There are also security benefits since you aren’t accessing external networks. However, this can also be a very risky choice if you don’t have the correct infrastructure, resource and expertise to maintain resiliency. Unless you setup and maintain database backups, there will always be a significant danger of system failure or data loss. Likewise, if your servers go down, you’ll need an up to date disaster recovery plan to get you up and running as quickly as possible – essential in the always on retail environment. 2 – Cloud-Based With a cloud-based POS system, all the software and data are stored off-site, in external cloud servers. You won’t require your own data center or need to worry about hardware. This means that your system can be accessed anywhere in the world, allowing for robust remote POS setups, or even pop-up stands at locations such as trade shows. In addition, it’s typically very easy to deploy software updates, since updates on the cloud server will be instantly available to everyone. However, data storage and security will only be as good as the cloud host you use. Some hosts may also claim additional ownership or rights over the information. Plus, if you lose your internet connection, you lose access to the system. 3 – Hybrid Hybrid systems are a best-of-both-world solution. They utilise both local and cloud-based servers, often with one set to failover to the other in case of problems. When properly implemented, you get all the benefits of both types, with very few drawbacks aside from being moderately more expensive to initially deploy. Eurostop Eurostop offers one of the most-trusted hybrid POS systems in the world, powering a long list of highly successful retail operations. Contact us for a free demonstration.